Calls Customer Service·Most popular Thomson Flights number
Q:
How do I talk to a live human at Thomson Flights?
A:Press 2
Q:
Does Thomson Flights offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm EST.The least busy day is Wednesday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:The average hold time is 39 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Thomson Flights phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
What are the hours and when should I call?
Thomson Flights operates the call center for this 0844 8711597 phone number Mon-Fri 8am-8pm, Sat 9am-6pm, Sun 10am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 63 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Thomson Flights phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Thomson Flights staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Thomson Flights is Wednesday.The most busy day to call is Monday.Again, this is based on a sample of 63 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call Thomson Flights
In summation, the best day to call Thomson Flights is Wednesday.In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Thomson Flights number, but it is also the day with the shortest hold times.
Why Customers Call Thomson Flights
If you have time to do a bit of reading before you call Thomson Flights, we recommend you read over some of our problem-specific articles.
Yes, meals are included on Thomson flights. Depending on the length and destination of your flight, you will receive complimentary meals and drinks on board. For short-haul flights, a snack or light meal will be served, while on long-haul flights, you can expect a more substantial meal with a choice of main courses. Special dietary requirements can be accommodated if requested in advance during the booking process or by contacting our customer service team. Additionally, passengers can purchase extra snacks and drinks from the in-flight menu. Rest assured that Thomson aims to make your flight experience enjoyable and comfortable by providing nourishing meals to keep you satisfied throughout your journey.
The baggage allowance for Thomson flights varies depending on the type of ticket you have purchased. For Economy Class passengers, the standard allowance is one piece of checked baggage weighing up to 20kg. However, if you have booked a Premium or Extra Legroom seat, the allowance is increased to two pieces of checked baggage, each weighing up to 20kg. Additionally, all passengers are allowed to bring one piece of hand baggage weighing up to 5kg, with maximum dimensions of 55cm x 40cm x 20cm. Please note that these allowances are subject to change and it is strongly recommended to check the specific details of your ticket on the Thomson Flights website or contact their customer service for the most up-to-date information.
Thomson Flights offer a range of seating options to suit passengers' preferences and budgets. The options include Economy, Premium, and Extra Legroom seats. Economy seats are standard seats with comfortable legroom and adjustable headrests. Premium class offers enhanced comfort with larger seats, extra legroom, priority boarding, and premium meals and beverages. Passengers can also choose Extra Legroom seats which provide additional space for added comfort during the flight. These seats are located near exit rows or at the front of the cabin. To select and secure desired seats, passengers can conveniently pre-book seats during the online check-in process or at the airport check-in counter. The seating options ensure a comfortable and enjoyable travel experience for Thomson Flights' passengers.
Click the link above to get answers to just about any Thomson Flights customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Thomson Flights Customer Service Contacts
There are of course other ways to contact Thomson Flights customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Thomson Flights customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Thomson Flights's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Thomson Flights agent. This phone number is Thomson Flights's best phone number because 378 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 8711597 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Thomson Flights first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Thomson Flights has 1 phone number. It's not always clear what is the best way to talk to Thomson Flights representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Thomson Flights. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Thomson Flights. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.