A:Philips Hue does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Philips Hue starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Philips Hue offer 24 hour customer service?
A:Not by phone.But you can contact Philips Hue 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Philips Hue Customer Service
There are other ways to contact Philips Hue customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Philips Hue customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Philips Hue?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Philips Hue, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
There are several types of Philips Hue bulbs available. The standard Philips Hue White and Color Ambiance bulbs offer a wide range of colors and shades of white. The bulbs can be dimmed, and their colors can be adjusted using the Philips Hue app. There are also Philips Hue White bulbs that provide soft white lighting, perfect for creating a cozy atmosphere. Another option is the Philips Hue Lightstrip, a flexible strip of LED lights that can be placed anywhere to add ambience or highlight specific areas. Additionally, there are Philips Hue Go and Philips Hue Bloom, which are portable and can be placed anywhere to enhance the lighting in a room. Overall, Philips Hue offers a variety of bulbs to meet different lighting needs and preferences.
Yes, Philips Hue lights can be used outdoors. With the Philips Hue Outdoor range, you can transform your outdoor space by bringing smart lighting to gardens, balconies, patios, and more. These outdoor lights are specifically designed to withstand different weather conditions such as rain, heat, and cold. You can control them through the Philips Hue app, allowing you to create lighting schedules, set timers, and adjust the color and intensity of the lights. Enhance your outdoor ambiance, highlight architectural features, and create the perfect setting for any occasion with the range of Philips Hue Outdoor lights, ensuring a seamless smart lighting experience both indoors and outdoors.
Yes, Philips Hue lights are compatible with Apple HomeKit. With the HomeKit integration, it is effortless to control and automate your Philips Hue lights using Siri and the Apple Home app. You can use voice commands to turn the lights on or off, adjust brightness, change colors, and even create customized scenes. Additionally, by leveraging Apple's HomeKit platform, you can easily incorporate Philips Hue lights into your existing smart home ecosystem, syncing them with other compatible devices and automating them based on your preferences. The seamless integration between Philips Hue and Apple HomeKit ensures a seamless and intuitive control experience, providing you with endless possibilities to personalize your lighting setup.
Click the link above to get answers to just about any Philips Hue customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see Philips Hue's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Philips Hue agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Philips Hue anyways and help you with your issue. Over the last 18 months, 3,864 customers like you have come in search of a phone number for Philips Hue and helped us confirm they don't have one. Common reasons that people try to call Philips Hue customer support department include and other customer service issues. Rather than trying to call Philips Hue first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Philips Hue doesn't have any phone numbers. It's not always clear what is the best way to talk to Philips Hue representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Philips Hue Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Philips Hue, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Philips Hue customers like yourself.
GetHuman does not provide call center services or customer support operations for Philips Hue. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Philips Hue. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.