New Jersey Division of Taxation Customer Service

Phone Number & Contact Info

New Jersey Division of Taxation's Best Phone Number

609-292-6400
Calls Customer Service·Most popular New Jersey Division of Taxation number
Q:

How do I talk to a live human at New Jersey Division of Taxation?

A:Don't press anything, just hold for a representative.
Q:

Does New Jersey Division of Taxation offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8:30am-4:30pm EST. The least busy day is Tuesday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Wednesday.

New Jersey Division of Taxation Customer Phone Numbers

Automated Customer Service

609-826-4400
24 hours, 7 days · Calling this New Jersey Division of Taxation number should go right to a real human being · Hours and locations, press 1. Property tax enforcement, press 2. Homestead assistance, press 3. Make a payment, press 4. Request forms, press 5. Income tax questions, press 6. Business tax, press 7. To speak to a representative, stay on the line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this New Jersey Division of Taxation phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Don't press anything, just hold for a representative.
Here is how our research team describes the way the New Jersey Division of Taxation phone system greets you: Check status of refund - call 1-800-323-4400.

What are the hours and when should I call?

New Jersey Division of Taxation operates the call center for this 609-292-6400 phone number Mon-Fri 8:30am-4:30pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 1,527 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New Jersey Division of Taxation phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New Jersey Division of Taxation staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call New Jersey Division of Taxation is Tuesday. The most busy day to call is Friday. Again, this is based on a sample of 1,527 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call New Jersey Division of Taxation

In summation, the best day to call New Jersey Division of Taxation is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New Jersey Division of Taxation staffs the call center well on Tuesday.

Why Customers Call New Jersey Division of Taxation

If you have time to do a bit of reading before you call New Jersey Division of Taxation, we recommend you read over some of our problem-specific articles.

Are gambling winnings taxable in New Jersey?

Yes, gambling winnings are taxable in New Jersey. The state considers gambling winnings as taxable income, regardless of whether they are obtained in-person at the casinos or through online gambling platforms. This applies to all types of gambling such as casino games, poker, lottery, and sports betting. It is essential for taxpayers to report their gambling winnings on their New Jersey state tax return, including winnings from out-of-state casinos. Failure to do so may result in penalties and interest. Moreover, it is important to keep track of gambling losses as they may be deducted from gambling winnings, subject to certain limitations and requirements outlined by the New Jersey Division of Taxation.

What is the sales tax rate in New Jersey?

The sales tax rate in New Jersey is 6.625%. This rate applies to most retail sales, except for exempt items such as groceries, prescription medicine, and certain clothing. Additionally, some specific items such as gasoline, motor vehicles, and alcoholic beverages are subject to different tax rates. It is important to note that the sales tax rate can vary slightly in different municipalities due to optional municipal taxes. These additional taxes are typically levied on specific goods and services, such as hotel accommodations, prepared food, and rental cars. To ascertain the precise sales tax rate for a particular purchase, it is advisable to check both the state and local tax rates applicable to the location where the transaction is taking place.

Are pension or retirement income taxable in New Jersey?

Pension or retirement income is subject to taxation in New Jersey. The state follows a policy of taxing all income received from pensions, annuities, and retirement accounts. This includes distributions from employer-sponsored plans, individual retirement accounts (IRAs), and pension plans. However, some exceptions exist. If you are a resident over the age of 62 or older, and your total income is below certain thresholds, you may qualify for a pension exclusion. This exemption allows a portion of your pension or retirement income to be exempt from state income tax. Additionally, military pensions, certain disability pensions, and Social Security benefits are not subject to taxation in New Jersey. It is advisable to consult the official New Jersey Division of Taxation website or seek professional advice for specific details regarding your individual circumstance.

Top New Jersey Division of Taxation customer service problems

Click the link above to get answers to just about any New Jersey Division of Taxation customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More New Jersey Division of Taxation Customer Service Contacts

There are of course other ways to contact New Jersey Division of Taxation customer service besides the phone. Below we list the best ones, by medium.

New Jersey Division of Taxation Customer Help Desk / Web Support

state.nj.us - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- New Jersey Division of Taxation customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is New Jersey Division of Taxation's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New Jersey Division of Taxation agent. This phone number is New Jersey Division of Taxation's best phone number because 9,162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 609-292-6400 include and other customer service issues. Rather than trying to call New Jersey Division of Taxation first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New Jersey Division of Taxation has 2 phone numbers. It's not always clear what is the best way to talk to New Jersey Division of Taxation representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New Jersey Division of Taxation. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New Jersey Division of Taxation. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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