Graze Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Graze customer support.

Graze's Best Contact Information

Q:

How do I contact Graze customer service?

A:Graze does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Graze starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Graze offer 24 hour customer service?

A:Not by phone. But you can contact Graze 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Graze Customer Service

There are other ways to contact Graze customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

uk.help.graze.com - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- Graze customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Graze?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Graze, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How does Graze work?

Graze is a personalized snack subscription service that offers a wide range of delicious and healthy snacks. To get started, simply sign up on our website or download the Graze app. Next, you'll create your personal taste profile by rating snacks based on your preferences. Our expert team will then hand-pick a customized selection of snacks just for you. Each Graze box contains a variety of portion-controlled snacks, perfectly sized for on-the-go snacking. You can choose the number of snacks you'd like to receive per box and the frequency of deliveries. We offer convenient delivery right to your doorstep, making it easy to discover and enjoy new, exciting flavors and ingredients. With Graze, snacking has never been more convenient, personalized, or flavorful!

What is the cancellation policy for Graze?

Graze offers a convenient and flexible cancellation policy for its customers. If you wish to cancel your Graze subscription, you have the freedom to do so at any time without any hassle. Whether it's due to personal preferences, a change in dietary needs, or any other reason, you can easily cancel your subscription by logging into your account and navigating to the cancellation section. It's important to note that in order to avoid being charged for the upcoming shipment, you must make sure to cancel your subscription before the cutoff date, which is typically a few days before your scheduled delivery. Once you cancel, you won't receive any further boxes and won't be charged going forward. Graze values customer satisfaction and understands that circumstances may change, hence the straightforward cancellation policy.

What is the nutritional information of Graze snacks?

Graze snacks are carefully crafted to prioritize taste and nutrition. Each snack is portioned and designed to provide a balanced combination of wholesome ingredients. The nutritional information may vary depending on the specific snack, but Graze provides transparent details on each product's packaging and website. Nutritional information includes calorie content, protein, carbohydrates, fat, fiber, and sugar content, helping individuals make informed choices based on their dietary needs. Graze is committed to using high-quality, natural ingredients while reducing artificial additives. With a wide range of options available, Graze offers snacks that cater to various dietary preferences and restrictions, including vegetarian, vegan, gluten-free, and low-sugar options.

Top Graze customer problems and solutions

Click the link above to get answers to just about any Graze customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my Graze issue

Conclusion and closing notes

You came here to see Graze's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Graze agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Graze anyways and help you with your issue. Over the last 18 months, 8,280 customers like you have come in search of a phone number for Graze and helped us confirm they don't have one. Common reasons that people try to call Graze customer support department include Track a Delivery, Refund a Charge, Cancel Account, Missing Delivery, Account Access and other customer service issues. Rather than trying to call Graze first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Graze doesn't have any phone numbers. It's not always clear what is the best way to talk to Graze representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Graze Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Graze, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Graze customers like yourself.

GetHuman does not provide call center services or customer support operations for Graze. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Graze. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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