First Horizon Home Loans Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access First Horizon Home Loans customer support.

First Horizon Home Loans's Best Contact Information

Q:

How do I contact First Horizon Home Loans customer service?

A:First Horizon Home Loans does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact First Horizon Home Loans starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does First Horizon Home Loans offer 24 hour customer service?

A:Not by phone. But you can contact First Horizon Home Loans 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact First Horizon Home Loans Customer Service

There are other ways to contact First Horizon Home Loans customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

secure.firsthorizon.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- First Horizon Home Loans customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with First Horizon Home Loans?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with First Horizon Home Loans, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is there a penalty for prepaying my First Horizon Home Loan?

No, there is no penalty for prepaying your First Horizon Home Loan. First Horizon understands that circumstances can change, and we value our customers' ability to make additional payments or pay off their mortgage early without any consequences. By prepaying your home loan, you can save on interest costs and potentially reduce the overall term of your loan. We encourage our customers to take advantage of this opportunity to gain financial flexibility and achieve their homeownership goals faster. If you have any further questions or need assistance regarding prepayment options, our dedicated customer support team is available to help.

What is the maximum loan amount available for First Horizon Home Loans?

The maximum loan amount available for First Horizon Home Loans varies depending on the specific loan program and the borrower's financial qualifications. First Horizon offers a range of mortgage options, including conventional loans, jumbo loans, FHA loans, and VA loans. Each program has its own maximum loan limits set by the loan type, location, and other factors. Conventional loans typically have higher limits compared to government-backed loans. To determine the maximum loan amount for a First Horizon Home Loan, borrowers are advised to contact a mortgage specialist who can assess their eligibility, review their financial details, and provide personalized information based on their specific circumstances.

What are the different types of home loans offered by First Horizon?

First Horizon Home Loans offers a variety of loan options to cater to different homebuyers' needs. We provide conventional loans, which are ideal for those with good credit and a stable income. This loan type typically requires a down payment of at least 3%. For those seeking a government-backed loan, we offer FHA loans. These loans are backed by the Federal Housing Administration and can be suitable for first-time buyers or those with lower credit scores. If you are a military veteran, our VA loans provide attractive options with no down payment requirement. For rural homeowners or homebuyers, we offer USDA loans, which are backed by the United States Department of Agriculture. Finally, for homebuyers considering building their dream home, our construction loans provide financing during the construction phase and then seamlessly convert into a permanent mortgage. With this range of loan options, First Horizon Home Loans aims to assist individuals in finding the right mortgage tailored to their unique circumstances and homeownership goals.

Top First Horizon Home Loans customer problems and solutions

Click the link above to get answers to just about any First Horizon Home Loans customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my First Horizon Home Loans issue

Conclusion and closing notes

You came here to see First Horizon Home Loans's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a First Horizon Home Loans agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact First Horizon Home Loans anyways and help you with your issue. Over the last 18 months, 54 customers like you have come in search of a phone number for First Horizon Home Loans and helped us confirm they don't have one. Common reasons that people try to call First Horizon Home Loans customer support department include and other customer service issues. Rather than trying to call First Horizon Home Loans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now First Horizon Home Loans doesn't have any phone numbers. It's not always clear what is the best way to talk to First Horizon Home Loans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If First Horizon Home Loans Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for First Horizon Home Loans, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from First Horizon Home Loans customers like yourself.

GetHuman does not provide call center services or customer support operations for First Horizon Home Loans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like First Horizon Home Loans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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