Toll-free·Calls Customer Service·Most popular Firestone Tire number
Q:
How do I talk to a live human at Firestone Tire?
A:Calling this Firestone Tire number should go right to a real human being
Q:
Does Firestone Tire offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-10pm, Sat-Sun 8am-6pm CST.The least busy day is Tuesday, and the most busy day is Thursday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Firestone Tire phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Firestone Tire number should go right to a real human being
Below are some clips we've found from Firestone Tire's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Firestone Complete Auto Care.
For all other inquiries, please stay on the line.
If you are calling for towing assistance, press one.
For the location and phone number of a store nearest you, press two."
Excerpt from a call with Firestone Tire
Tuesday, February 27, 2024 11:36 PM
In fact, much of this information on this page is superfluous because this Firestone Tire phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Firestone Tire operates the call center for this 800-367-3872 phone number Mon-Fri 8am-10pm, Sat-Sun 8am-6pm CT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 27 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Firestone Tire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Firestone Tire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Firestone Tire is Tuesday.The most busy day to call is Thursday.Again, this is based on a sample of 27 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Tuesday.
The best time to call Firestone Tire
In summation, the best day to call Firestone Tire is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Firestone Tire staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Firestone Tire
If you have time to do a bit of reading before you call Firestone Tire, we recommend you read over some of our problem-specific articles.
The recommended tire pressure for Firestone tires varies depending on the specific tire model and vehicle. To find the precise tire pressure for your Firestone tires, we recommend referring to the tire placard located on your vehicle's driver-side door jamb, glove box, or fuel door. This placard displays the manufacturer's recommended tire pressure in PSI (pounds per square inch). It is essential to follow the recommended tire pressure specified by the vehicle manufacturer to ensure optimal performance, fuel efficiency, and safety. Additionally, regular tire pressure checks and adjustments should be made, considering factors like load, weather conditions, and driving habits, to maintain proper tire inflation and maximize the life of your Firestone tires.
Yes, Firestone tires are backed by a comprehensive warranty. Firestone recognizes the importance of customer satisfaction and stands behind the quality and performance of their tires. The warranty offers coverage against any manufacturing defects and workmanship errors, ensuring peace of mind for customers. In case of any eligible issues, Firestone provides free repair or replacement within a specified period or mileage limit. The warranty also includes a treadwear guarantee, which offers a prorated credit towards the purchase of a replacement tire if the tread wears out prematurely. However, the warranty does not cover damage resulting from misuse, road hazards, or accidents. Firestone's commitment to customer satisfaction and their reliable warranty make their tires a trusted choice for drivers.
The average lifespan of Firestone tires varies depending on several factors, such as driving habits, road conditions, and maintenance practices. On average, Firestone tires can last around 40,000 to 80,000 miles, or approximately 4 to 6 years. However, it's important to note that proper tire maintenance, such as regular rotations, proper inflation, and regular inspections, can significantly extend their lifespan. Additionally, different Firestone tire models have varying durability and performance characteristics, which can affect their longevity. To maximize the lifespan of Firestone tires, it is recommended to consult the specific tire model's warranty and follow the manufacturer's guidelines for proper care and maintenance.
Click the link above to get answers to just about any Firestone Tire customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Firestone Tire, and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about service: "I just wanted to brought to your guys' attention because, you know, I don't know how many people they might have been doing that to."
- From a call lasting 20m 13s , Jan 11, 2024 8:11 PM
More Firestone Tire Customer Service Contacts
There are of course other ways to contact Firestone Tire customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Firestone Tire provides this option.
As a last, sometimes only, resort- Firestone Tire customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Firestone Tire's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Firestone Tire agent. This phone number is Firestone Tire's best phone number because 162 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-367-3872 include and other customer service issues. Rather than trying to call Firestone Tire first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Firestone Tire has 1 phone number. It's not always clear what is the best way to talk to Firestone Tire representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Firestone Tire. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Firestone Tire. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.