A:Deezer does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Deezer starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Deezer offer 24 hour customer service?
A:Not by phone.But you can contact Deezer 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Deezer Customer Service
There are other ways to contact Deezer customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- Deezer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Deezer?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Deezer, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, Deezer is available in most countries worldwide. It is accessible in over 180 countries, offering its music streaming services to a global audience. The platform aims to bring music to as many people as possible regardless of their location. By partnering with major labels and independent artists, Deezer has amassed a vast music catalog that caters to diverse tastes and preferences. Whether you are in North America, Europe, Asia, Africa, or other regions, you can enjoy Deezer's extensive library of music and audio content. Simply download the Deezer app or visit the website to check if the service is available in your country and start enjoying the unlimited music streaming experience it provides.
The cost of a Deezer subscription varies depending on the plan you choose. Deezer offers three subscription options: Deezer Free, Deezer Premium, and Deezer Family. Deezer Free is available at no cost and provides access to a limited number of features with occasional ads. If you want an ad-free experience with unlimited listening, Deezer Premium is available for $9.99 per month. For those looking for a family subscription, Deezer Family allows up to six users to enjoy premium access for $14.99 per month. Each option provides access to Deezer's extensive library of music, podcasts, and personalized recommendations that cater to your musical taste, ensuring an enjoyable listening experience for all.
Yes, you can listen to music offline with Deezer. Deezer offers an offline mode feature that allows you to save and download your favorite songs, albums, and playlists directly to your device. By enabling the offline mode, you can listen to your downloaded music without an internet connection. This is perfect for situations where you have limited or no access to the internet, like when you're on a plane, commuting underground, or in a remote area. Simply find the music you want to listen to, download it to your device when you have an internet connection, and enjoy your favorite tunes offline anytime, anywhere with Deezer's offline mode functionality.
Click the link above to get answers to just about any Deezer customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Deezer issue
Conclusion and closing notes
You came here to see Deezer's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Deezer agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Deezer anyways and help you with your issue. Over the last 18 months, 20,922 customers like you have come in search of a phone number for Deezer and helped us confirm they don't have one. Common reasons that people try to call Deezer customer support department include Problem With the App, Trouble Downloading, Technical Support, Account Access, Billing and other customer service issues. Rather than trying to call Deezer first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Deezer doesn't have any phone numbers. It's not always clear what is the best way to talk to Deezer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Deezer Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Deezer, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Deezer customers like yourself.
GetHuman does not provide call center services or customer support operations for Deezer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Deezer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.