Canary Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Canary customer support.

Canary's Best Contact Information

Q:

How do I contact Canary customer service?

A:Canary does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Canary starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Canary offer 24 hour customer service?

A:Not by phone. But you can contact Canary 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Canary Customer Service

There are other ways to contact Canary customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.canary.is - Customer Service
Use this link to submit your issue to them online
24 hours, 7 days
As a last, sometimes only, resort- Canary customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Canary?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Canary, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Canary?

Canary is a home security solution that combines smart technology with advanced features to protect your home and loved ones. It is an all-in-one security system that includes a HD camera, motion sensor, siren, and air quality monitor. With Canary, you can monitor your home 24/7 from anywhere using the mobile app. It sends instant notifications to your phone when it detects any unusual activity, allowing you to take immediate action. Canary's camera captures high-quality video and audio, providing clear footage in case of an incident. It also offers two-way audio, enabling you to communicate with anyone in your home remotely. Canary is easy to set up and offers flexible options including professional monitoring and video storage.

How does Canary work?

Canary is a smart home security device that ensures peace of mind by monitoring your home 24/7. It operates by combining multiple features into a single device. Canary utilizes an HD camera, motion sensors, and a built-in microphone to detect any unusual activities. When triggered, the camera begins recording and sends real-time notifications to your smartphone. This allows you to monitor your home remotely and take immediate action if necessary. Additionally, Canary uses AI technology to learn and adapt to your household patterns, distinguishing between normal activities and potential threats. It also includes a 90-decibel siren to deter intruders and can connect to emergency services if needed. With its easy setup and comprehensive security features, Canary gives you complete control over the safety of your home.

What features does Canary have?

Canary boasts a wide range of features that ensure comprehensive home security in a compact device. Its crystal-clear HD camera delivers live streaming and recording with night vision capability. The device incorporates intelligent motion detection, which sends instant alerts to your smartphone along with the option to sound a loud siren. Canary provides a unique feature called HomeHealth, monitoring air quality, temperature, and humidity to help keep your family safe and comfortable. Its two-way talk feature enables real-time communication with loved ones through the Canary app. The device has a simple setup process and is compatible with other smart home devices. Canary also offers flexible storage options, including cloud storage and local storage via an SD card. With these features, Canary ensures ultimate peace of mind and a secure home environment.

Top Canary customer problems and solutions

Click the link above to get answers to just about any Canary customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my Canary issue

Conclusion and closing notes

You came here to see Canary's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Canary agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Canary anyways and help you with your issue. Over the last 18 months, 660 customers like you have come in search of a phone number for Canary and helped us confirm they don't have one. Common reasons that people try to call Canary customer support department include Account Setup, Account Access, Overcharge on Account, Cancel Account, Device Support and other customer service issues. Rather than trying to call Canary first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Canary doesn't have any phone numbers. It's not always clear what is the best way to talk to Canary representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Canary Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Canary, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Canary customers like yourself.

GetHuman does not provide call center services or customer support operations for Canary. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Canary. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Help from a Live Person
We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat With A Help Expert

Compare Canary Customer Service

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!