How do I contact Amazon Logistics customer service?
A:Amazon Logistics does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Amazon Logistics starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does Amazon Logistics offer 24 hour customer service?
A:Not by phone.But you can contact Amazon Logistics 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact Amazon Logistics Customer Service
There are other ways to contact Amazon Logistics customer service besides the phone. Below we list them by medium, from most to least popular.
Click "Contact Us" in the lower left (requires sign in)
24 hours, 7 days
As a last, sometimes only, resort- Amazon Logistics customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Amazon Logistics?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Amazon Logistics, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Amazon Logistics is a comprehensive delivery network designed to ensure swift and reliable package transportation from sellers to customers. It is Amazon's in-house system that manages the entire delivery process, starting from the moment an order is placed on the platform. Through a combination of various transportation modes, including trucks, planes, and vans, Amazon Logistics offers efficient, end-to-end delivery solutions. This network enables Amazon to have greater control over deliveries, ensuring faster shipping times and enhanced customer satisfaction. By relying on proprietary technology and a vast network of fulfillment centers, Amazon Logistics optimizes the logistics process, allowing packages to be tracked at every step, from pickup to final delivery. Overall, Amazon Logistics is an advanced delivery system that enables quick and reliable shipping for both sellers and customers, aiming to provide an exceptional delivery experience.
Amazon's delivery guarantee for Amazon Logistics ensures that customers receive their orders accurately and promptly. With a commitment to provide reliable and efficient service, Amazon guarantees deliveries within the promised time frame. This means that packages shipped by Amazon Logistics will arrive on time, meeting customer expectations. In the rare event of a delayed delivery, Amazon takes responsibility and seeks to resolve any issues promptly. Additionally, Amazon provides real-time tracking updates through its website and mobile app, allowing customers to monitor the progress of their packages. With a strong focus on customer satisfaction, Amazon Logistics strives to exceed expectations by delivering orders with speed, accuracy, and transparency.
Amazon Prime delivery via Amazon Logistics is a service that offers fast and reliable deliveries exclusively for Amazon Prime members. With this service, Prime members can enjoy the benefits of free two-day or one-day shipping on eligible items to their doorstep. Amazon Logistics, the company's in-house delivery network, ensures a seamless and efficient delivery experience. Leveraging advanced technology and a vast logistics infrastructure, the service aims to provide customers with timely and hassle-free deliveries. Prime members can track their packages in real-time, receive notifications, and have the flexibility to choose alternative delivery options. Amazon Logistics strives to enhance the overall customer experience by delivering packages quickly and reliably, reinforcing the convenience that comes with an Amazon Prime membership.
Click the link above to get answers to just about any Amazon Logistics customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my Amazon Logistics issue
Conclusion and closing notes
You came here to see Amazon Logistics's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Amazon Logistics agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Amazon Logistics anyways and help you with your issue. Over the last 18 months, 6,954 customers like you have come in search of a phone number for Amazon Logistics and helped us confirm they don't have one. Common reasons that people try to call Amazon Logistics customer support department include and other customer service issues. Rather than trying to call Amazon Logistics first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Amazon Logistics doesn't have any phone numbers. It's not always clear what is the best way to talk to Amazon Logistics representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Amazon Logistics Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Amazon Logistics, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Amazon Logistics customers like yourself.
GetHuman does not provide call center services or customer support operations for Amazon Logistics. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Amazon Logistics. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.