Toll-free · 24 hours, 7 days · Direct to human (executive office) · You have reached the office of the President of Barclays. Please leave a message, and we will give you a callback.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Barclays phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:When asked "What's your credit card number?", press 0. Next, say "Something Else". Then, press 0 when asked for your credit card number.
Here is how our research team describes the way the Barclays phone system greets you: What's your credit card number? (Respond to question)
Below are some clips we've found from Barclays's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to say or enter information
"Welcome to Barclays.
Please hold on.
This call may be monitored or recorded.
What's your credit card number?
Please say or enter your credit card number. If you need time to get your card, say hold on."
Excerpt from a call with Barclays
Saturday, April 20, 2024 3:09 PM
What are the hours and when should I call?
Barclays operates the call center for this 877-523-0478 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 72 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Barclays phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Barclays staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Barclays is Sunday.The most busy day to call is Tuesday, which averages 150% more phone calls by comparison.Again, this is based on a sample of 72 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call Barclays
In summation, the best day to call Barclays is Thursday.
Why Customers Call Barclays
If you have time to do a bit of reading before you call Barclays, we recommend you read over some of our problem-specific articles.
If your Barclays account has been locked, you probably want to get it unlocked as quickly as possible. There are a few reasons why Barclays might lock your account. If it was locked because you didn't respond properly to security procedures, it's relatively easy to unlock. If Barclays locked it because of suspected fraud, there's little you can do but wait.
Barclays offers a range of accounts catering to various needs. These include current accounts, which facilitate everyday banking transactions and usually come with a debit card and overdraft facilities. The bank also provides savings accounts, which enable customers to earn interest on their savings while maintaining access to their funds. Barclays offers cash ISAs (Individual Savings Accounts), which provide tax-free interest on savings up to the yearly allowance set by the government. Furthermore, the bank provides premier accounts for high-net-worth individuals, offering enhanced features and benefits. Customers can also open joint accounts, where two or more people share ownership and responsibility for managing the funds. Additionally, Barclays offers business accounts, designed specifically for entrepreneurs and small businesses, providing tailored services and support to assist with their financial needs.
The interest rates offered on Barclays savings accounts vary depending on the specific account and prevailing market conditions. Barclays provides a range of savings products to cater to different needs, such as instant access, fixed term, and cash ISAs. It is best to visit the Barclays official website or speak to a representative for the most up-to-date information on interest rates. Understanding that interest rates are subject to change regularly is crucial, as they are influenced by factors including economic circumstances and the Bank of England's base rate. Rest assured, Barclays aims to offer competitive rates to help customers make the most of their savings, with rates that are frequently reviewed and updated.
Click the link above to get answers to just about any Barclays customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Barclays Customer Service Contacts
There are of course other ways to contact Barclays customer service besides the phone. Below we list the best ones, by medium.
Use the link to connect with customer service through Twitter
Barclays, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
As a last, sometimes only, resort- Barclays customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Barclays's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Barclays agent. This phone number is Barclays's best phone number because 2,814 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-523-0478 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Barclays first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Barclays has 2 phone numbers. It's not always clear what is the best way to talk to Barclays representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Barclays. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Barclays. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.