San Diego Gas & Electric Co Customer Service

Phone Number & Contact Info

San Diego Gas & Electric Co's Best Phone Number

800-411-7343
Toll-free·Calls Customer Service·Most popular San Diego Gas & Electric Co number
Q:

How do I talk to a live human at San Diego Gas & Electric Co?

A:Do not push anything, just remain on the line.
Q:

Does San Diego Gas & Electric Co offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 7am-8pm, Sat 7am-6pm EST. The least busy day is Wednesday, and the most busy day is Friday. Details
Q:

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this San Diego Gas & Electric Co phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Do not push anything, just remain on the line.
Here is how our research team describes the way the San Diego Gas & Electric Co phone system greets you: For emergencies, press 1. For outages, press 2. For residential, press 3. For business, press 4.

What are the hours and when should I call?

San Diego Gas & Electric Co operates the call center for this 800-411-7343 phone number Mon-Fri 7am-8pm, Sat 7am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this San Diego Gas & Electric Co phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like San Diego Gas & Electric Co staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call San Diego Gas & Electric Co is Wednesday. The most busy day to call is Friday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.

The best time to call San Diego Gas & Electric Co

In summation, the best day to call San Diego Gas & Electric Co is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this San Diego Gas & Electric Co number, but it is also the day with the shortest hold times.

Why Customers Call San Diego Gas & Electric Co

If you have time to do a bit of reading before you call San Diego Gas & Electric Co, we recommend you read over some of our problem-specific articles.

What are the payment options provided by San Diego Gas & Electric Co?

San Diego Gas & Electric Co offers several convenient payment options for their customers. Firstly, customers can make payments through their online portal, which allows for easy and secure transactions. Secondly, automatic payments can be set up, enabling the company to automatically deduct the amount due from the customer's bank account each month. Another option is to make payments over the phone, using a credit card or bank account. For those who prefer to pay in person, walk-in payment centers are available at various locations throughout San Diego County. Finally, traditional payment methods such as mailing a check or money order are also accepted. With these flexible options, San Diego Gas & Electric Co ensures that customers can conveniently and securely pay their bills.

Top San Diego Gas & Electric Co customer service problems

Click the link above to get answers to just about any San Diego Gas & Electric Co customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More San Diego Gas & Electric Co Customer Service Contacts

There are of course other ways to contact San Diego Gas & Electric Co customer service besides the phone. Below we list the best ones, by medium.

San Diego Gas & Electric Co Customer Service Live Chat

sdge.com - Customer Service
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, San Diego Gas & Electric Co provides this option.

San Diego Gas & Electric Co Customer Service on X (formerly Twitter)

@SDGE - Customer Service
Use the link to connect with customer service through Twitter
San Diego Gas & Electric Co, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

San Diego Gas & Electric Co Customer Help Desk / Web Support

sdge.com - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- San Diego Gas & Electric Co customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is San Diego Gas & Electric Co's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a San Diego Gas & Electric Co agent. This phone number is San Diego Gas & Electric Co's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-411-7343 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call San Diego Gas & Electric Co first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or twitter. In total, San Diego Gas & Electric Co has 1 phone number. It's not always clear what is the best way to talk to San Diego Gas & Electric Co representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for San Diego Gas & Electric Co. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like San Diego Gas & Electric Co. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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