Mon-Fri 9am-5pm EST · Live human at Corporate Headquarters · Corporate Office - If you know your party's extension, you may enter it at any time. To dial by name, press 1. For customer service or hotel issues, press 2. For new or existing reservations, press 3. For human resources, press 4. For the operator, press 5.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Hyatt Hotels and Resorts phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just wait on the line, and a representative will be with you.
Here is how our research team describes the way the Hyatt Hotels and Resorts phone system greets you: Please hold. An associate will be with you momentarily.
Below are some clips we've found from Hyatt Hotels and Resorts's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Hyatt Hotels and Resorts.
To provide excellence in service, your call may be monitored.
Protecting your privacy is important to us.
For details on how we protect your privacy, visit privacy dot hyatt dot com.
An associate will be with you momentarily.
Please select from the following options. Please press one if you are calling to make a new reservation.
Press two if you are needing help with changing, canceling, or checking the status of a current reservation."
Excerpt from a call with Hyatt Hotels and Resorts
Thursday, March 21, 2024 4:08 PM
What are the hours and when should I call?
Hyatt Hotels and Resorts operates the call center for this 888-591-1234 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 53 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hyatt Hotels and Resorts phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hyatt Hotels and Resorts staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hyatt Hotels and Resorts is Saturday.The most busy day to call is Sunday, which averages 300% more phone calls by comparison.Again, this is based on a sample of 53 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call Hyatt Hotels and Resorts
In summation, the best day to call Hyatt Hotels and Resorts is Monday.
Why Customers Call Hyatt Hotels and Resorts
If you have time to do a bit of reading before you call Hyatt Hotels and Resorts, we recommend you read over some of our problem-specific articles.
Yes, Hyatt Hotels and Resorts is committed to ensuring a comfortable stay for all guests, including those with disabilities. We offer accessible rooms specifically designed to accommodate guests with mobility, hearing, and visual impairments. These rooms feature wider doorways, lowered fixtures and amenities, grab bars, visual alarms, and accessible communication features. Additionally, our hotels strive to provide accessible parking spaces and facilities throughout the property. To ensure availability, we recommend contacting the specific hotel directly or indicating your accessibility needs during the reservation process. Our dedicated staff is always ready to assist with any additional requests to make your stay as comfortable and convenient as possible.
Yes, Hyatt Hotels and Resorts welcome pets at select locations. Guests can bring their furry companions to enjoy a comfortable stay. A pet-friendly policy ensures that you can bring your four-legged family member along with you. Certain restrictions and fees may apply, so it is advisable to check with the specific Hyatt property you plan to stay at for details. Hyatt offers amenities and services designed to accommodate pets, ensuring they have a pleasant and stress-free experience. From cozy bedding to specialized menus and dedicated play areas, Hyatt understands the importance of providing a pet-friendly environment. Whether it's a quick getaway or a longer vacation, you can bring your pets to Hyatt Hotels and Resorts and have a memorable stay together.
Hyatt Hotels and Resorts are known for providing a wide range of premium amenities for a comfortable and convenient stay. Guests can enjoy luxurious and spacious guestrooms equipped with high-quality bedding, flat-screen TVs, and complimentary Wi-Fi. The hotels also offer state-of-the-art fitness centers with modern equipment, swimming pools, and in some locations, full-service spas. Hyatt prides itself on providing exceptional dining experiences, with a variety of on-site restaurants and bars offering diverse cuisines and handcrafted beverages. Business travelers can take advantage of well-equipped meeting and event spaces, as well as business centers with printing and copying services. Additionally, many Hyatt properties offer unique amenities such as golf courses, tennis courts, and concierge services to ensure a truly memorable and enjoyable stay.
Click the link above to get answers to just about any Hyatt Hotels and Resorts customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Hyatt Hotels and Resorts, and their purpose. Are any of these similar to the reason you are trying to call?
Reservation request: "I'd like to make a reservation."
- From a call lasting 1m 43s , Mar 7, 2024 3:44 AM
More Hyatt Hotels and Resorts Customer Service Contacts
There are of course other ways to contact Hyatt Hotels and Resorts customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Hyatt Hotels and Resorts will reply our your email.
Hyatt Hotels and Resorts Customer Help Desk / Web Support
Use this link to find customer service help through their website
As a last, sometimes only, resort- Hyatt Hotels and Resorts customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Hyatt Hotels and Resorts's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Hyatt Hotels and Resorts agent. This phone number is Hyatt Hotels and Resorts's best phone number because 3,588 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-591-1234 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Hyatt Hotels and Resorts first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Hyatt Hotels and Resorts has 3 phone numbers. It's not always clear what is the best way to talk to Hyatt Hotels and Resorts representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Hyatt Hotels and Resorts. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Hyatt Hotels and Resorts. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.