Orientalfurniture.com Customer FAQ

Top Answers & How-to Guides

What is Orientalfurniture.com's Phone Number?

The question we are asked most often is about how to talk to Orientalfurniture.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I get a refund if an item is damaged during shipping?

Yes, if your item arrives damaged due to shipping, you can request a refund. At Orientalfurniture.com, we understand the importance...
Ask any question you have about Orientalfurniture.com customer service, get an answer now.

Order Tracking

How do I track my order?

To track your order, simply log in to your account on our website and navigate to the "Order History" section. From there, you can...

Return Policy

What is the return policy?

Our return policy at Orientalfurniture.com ensures customer satisfaction with their purchase. We offer a hassle-free return process...

Order Processing Time

How long does it take to process an order?

We strive to process orders efficiently at Orientalfurniture.com. Once an order is placed, our dedicated team works diligently to process...

Order Modification

Can I cancel or change an order after it has been placed?

Yes, you can cancel or change an order after it has been placed on Orientalfurniture.com. However, speed is important as all orders...

International Shipping

Do you offer international shipping?

Yes, we offer international shipping. At Orientalfurniture.com, we understand that our customers come from all around the world, and...

Payment Methods

What payment methods do you accept?

We accept various payment methods to offer convenience and flexibility to our customers. At Orientalfurniture.com, we gladly accept...

Physical Store

Do you have a physical store location?

No, Oriental Furniture does not have a physical store location. As an online retailer, we operate solely through our website, orientalfurniture.com....

Privacy Policy

What is your privacy policy?

At Orientalfurniture.com, your privacy is of utmost importance to us. We are committed to protecting any personal information that We may use cookies to improve your browsing experience and ensure our website functions properly, but these cookies do not collect any personally identifiable information. If you wish, you can disable cookies through your browser settings. Please note that while we take stringent measures to safeguard your personal information, no method of data transmission or storage can be completely secure. By using our website, you acknowledge and accept any associated risks. For more information, please refer to our detailed privacy policy....

Custom Design Requests

Can I request a custom design or size?

Yes, at Oriental Furniture, we offer the option to request custom designs or sizes for certain products. Our goal is to provide our...

Sustainability

Are your products made from sustainable materials?

Yes, our products are crafted from sustainable materials. At Orientalfurniture.com, we are committed to promoting environmental responsibility....

Bulk Order Discounts

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders at OrientalFurniture.com. We value our customers who require large quantities of our products...

Refunds for Damaged Items

Can I get a refund if an item is damaged during shipping?

Yes, if your item arrives damaged due to shipping, you can request a refund. At Orientalfurniture.com, we understand the importance...

Help me with my Orientalfurniture.com customer service issue

Ask any question you have about Orientalfurniture.com customer service. We will do our best to get you answers right away.
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