Can I return or exchange an item?
Yes, at Kays Catalogue, we understand that sometimes things don't work out as planned. We offer a hassle-free return and exchange policy to ensure customer satisfaction. If you're not completely satisfied with your purchase, you can return or exchange the item within 28 days of delivery. Simply contact our customer service team, and they will guide you through the process. Please ensure that the item is in its original condition, unused, and with all tags intact. Additionally, keep in mind that certain items may be subject to specific return restrictions due to hygiene or safety reasons. For more detailed information, please refer to our Returns and Exchanges policy on our website or reach out to our customer support team who will be happy to assist you.
Answered May 3, 2024
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