Can I cancel or change my order?
Yes, you can cancel or change your order on Getzs.com, but it needs to be done before it has been shipped. Once your order is shipped, it cannot be canceled or modified. To cancel or change your order, you should contact the customer service team as soon as possible via email or phone. Provide them with your order number and explain the changes or cancellation request. The customer service team will assist you in processing the necessary changes or cancellation. If your order has already been shipped, you can still return the items for a refund or exchange following the provided return instructions on the website.
Answered Nov 2, 2023
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