Can I cancel or change my order after it has been placed?

Asked 6 months ago
Yes, it is possible to cancel or change your order on Franklinmint.com after it has been placed, but there are certain conditions that apply. To cancel an order, you must do so within 24 hours of placing it. After this time frame, cancellation is no longer possible as the order will have started processing for shipment. If you wish to make changes to your order, such as updating the shipping address or adding items, you must contact customer support immediately after placing your order. They will assist you in making the necessary modifications if it is still feasible. Keep in mind that once an order has been shipped, it cannot be modified or canceled. Therefore, prompt action is required to cancel or modify your order on Franklinmint.com.
Answered Nov 1, 2023

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