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Folica.com Customer FAQ

Top Answers & How-to Guides

What is Folica.com's Phone Number?

The question we are asked most often is about how to talk to Folica.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Folica.com, simply click on the "Sign In" or "Register" link at the top of the page. You will then be prompted...

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the 'unsubscribe' link at the bottom of any newsletter you have received from us....
Ask any question you have about Folica.com customer service, get an answer now.

Order Management

How do I track my order?

To track your order, simply log into your account on our website and go to the "Order Status" page. You can view the current status...

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Folica.com, but it is subject to certain conditions. If you want to cancel or make changes...

Can I exchange a product?

Yes, you can exchange a product purchased from Folica.com within 30 days of receipt. Our company understands that sometimes a product...

Promotions

How do I redeem a coupon code?

To redeem a coupon code on Folica.com, simply add your desired items to your cart and proceed to checkout. On the checkout page, there...

Account Management

How do I create an account?

To create an account on Folica.com, simply click on the "Sign In" or "Register" link at the top of the page. You will then be prompted...

How do I unsubscribe from your newsletter?

To unsubscribe from our newsletter, simply click the 'unsubscribe' link at the bottom of any newsletter you have received from us....

Shipping

What are the shipping options?

At Folica.com, we offer a range of convenient shipping options to meet your needs. Our standard shipping option typically takes 3-7 We ship to all 50 states, as well as to APO/FPO addresses and select international destinations. However, shipping to international locations may take longer and incur customs fees, which are the responsibility of the customer. Once your order is placed, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment. We strive to provide reliable and affordable shipping options to ensure your satisfaction with every purchase from Folica.com....

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Folica.com, we understand that hair care needs are not limited to one...

Return Policy

What is your return policy?

Our return policy at Folica.com is designed to ensure customer satisfaction. If, for any reason, you are not completely happy with...

Payment Methods

What payment methods do you accept?

We accept various payment methods to provide convenience to our customers. At Folica.com, you can make payments using major credit...

Product Information

What is the warranty on your products?

The warranty on our products varies depending on the brand and manufacturer. We strive to provide high-quality products, and each item...

Privacy Policy

What is your privacy policy?

At Folica.com, we take your privacy seriously. We understand the importance of protecting your personal information, and we are committed...

Help me with my Folica.com customer service issue

Ask any question you have about Folica.com customer service. We will do our best to get you answers right away.
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