Use this address to email them for customer service help
24 hours, 7 days
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Xiaomi will reply our your email.
How should I prepare for my conversation with Xiaomi?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Xiaomi, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Xiaomi is a Chinese tech company that specializes in manufacturing smartphones, smart home devices, and other consumer electronics. Founded in 2010, Xiaomi has quickly risen to prominence as one of the leading technology brands worldwide. The company is known for delivering high-quality products at affordable prices, challenging the dominance of established players in the market. Xiaomi's smartphones offer innovative features, sleek designs, and powerful performance, making them popular among tech enthusiasts. In addition to smartphones, Xiaomi also develops and sells a wide range of products, including smart TVs, routers, fitness trackers, and smart home appliances, establishing itself as a comprehensive technology provider. With a strong focus on user experience and cutting-edge technology, Xiaomi continues to expand its global reach, providing consumers with innovative and affordable solutions.
Xiaomi is headquartered in Beijing, China. As one of the leading technology companies globally, Xiaomi has its main office located in the capital city of China. Being based in Beijing provides Xiaomi with strategic advantages, considering the city's status as a major hub for technology and innovation. By having its headquarters in Beijing, Xiaomi is well-positioned to collaborate and partner with other industry leaders, research institutions, and suppliers. This central location also allows Xiaomi to stay connected to the Chinese market and maintain close proximity to its consumers and retail partners. With a strong focus on technological advancements and product development, Xiaomi's choice of headquarters in Beijing reflects its commitment to leveraging China's vibrant tech ecosystem and contributing to the country's thriving technology industry.
Xiaomi offers a wide range of products to cater to various consumer needs. Their product portfolio includes smartphones, tablets, laptops, smart home devices, wearable technology, audio accessories, and home appliances. Xiaomi's smartphones are highly acclaimed for their excellent performance, sleek design, and competitive prices. They also offer a range of smart home devices, such as security cameras, smart speakers, and smart lighting solutions, enabling users to create a connected and convenient home environment. In addition, Xiaomi offers laptops with impressive specifications, tablets for multimedia consumption, and trendy audio accessories like wireless earbuds and headphones. With their commitment to innovation and affordability, Xiaomi ensures customers have access to high-quality technological products across multiple categories.
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Conclusion and closing notes
You came here to see Xiaomi's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Xiaomi agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Xiaomi anyways and help you with your issue. Over the last 18 months, 1,512 customers like you have come in search of a phone number for Xiaomi and helped us confirm they don't have one. Common reasons that people try to call Xiaomi customer support department include and other customer service issues. Rather than trying to call Xiaomi first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via email. Unfortunately, right now Xiaomi doesn't have any phone numbers. It's not always clear what is the best way to talk to Xiaomi representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Xiaomi Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Xiaomi, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Xiaomi customers like yourself.
GetHuman does not provide call center services or customer support operations for Xiaomi. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Xiaomi. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.