Why it's so Difficult to Talk to a Person at a Company

Home » Customer service blog » Dec 2006 » Why it's so Difficult to Talk to a Person at a Company

Seattle Times recently published an article ("Talk to a human? Most firms flunk test") about the gethuman grading. They also included some interesting comments from companies on the list. We thought you might want to check it out.

See the latest gethuman 500 to see how each company was graded based on the gethuman standard. You can also provide your assessment of how companies do against the standard on our discussion board.

Posted by gethuman on Tue, 12 Dec 2006 8:41pm

was this helpful?

help others find gethuman.com by clicking these social bookmarks:

Link to this page:

close
press CTRL+C to copy this to your clipboard and paste where you want