Why it's so Difficult to Talk to a Person at a Company

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Home » Consumer blog » Dec 2006 » Why it's so Difficult to Talk to a Person at a Company
Seattle Times recently published an article ("Talk to a human? Most firms flunk test") about the gethuman grading. They also included some interesting comments from companies on the list. We thought you might want to check it out.

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gethuman 500 to see how each company was graded based on the gethuman standard. You can also provide your assessment of how companies do against the standard on our discussion board.

Posted by gethuman on Tue, 12 Dec 2006 8:41pm


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Reviews of companies from other GetHuman users

companywhat they sayhold time 
Canon USA "They're great-if you don't want to ..." 1 min -anon, 17 mins ago more »
Unemployment Office Or... "at 7:00 a.m. on a Monday there was ..." less than 1 min -r..., 18 mins ago more »
TJ Maxx "mananger was very friendly, wait im..." 5 mins -anon, 12 hrs ago more »
Verizon Wireless "I spent ~5 minutes trying to naviga..." 2 mins -b..., 13 hrs ago more »
Citizens Bank "Got through pretty quickly; operato..." 5 mins -m..., 19 hrs ago more »

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