Call me a couple days late to the party on this one, but it just came across my sites. According to an article on CNET, iTunes customers have been dealing with problems with hackers. According to iTunes users, over the past year, user's iTunes accounts have been accessed without their permission, often times resulting in the loss of account credits, or unauthorized charges to their account when there are Paypal accounts linked to the iTunes accounts. Apple has remained quiet about the issue as it assesses the situation, and a more official announcement is expected soon. This seems to be the route that Apple takes when there is an issue. The company does not officially acknowledge there is an issue until it has had time to assess the situation, much like it did when the iPhone 4 was experiencing problems with the antenna.
As always, concerned users should call Apple immediately is they are concerned their account has been compromised, but there are other several steps that one can do to ensure their account is safe in the future. As in any case when there is the possibility of a hacked account, users should immediately change their password, and to change it to something that cannot be easily recognized. Specifically in the case of iTunes, each user account has to authorize a certain computer to use the machine. One can de-authorize their account and reset it up under a different username and password. That being said, it's something to keep an eye on and we lean heavily towards calling the company and talking to an account executive for peace of mind. As always use one of our GetHuman numbers to get you in touch with a person. If you would like to read more about the potential issue at Apple, click here
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Posted by GetHuman on Fri, 10 Feb 2012 7:22pm