Posted by Adam on Wed, 28 Jul 2010 1:05pm
Feel like you are griping about bad customer service all the time? You're not alone. The National Association of Consumer Agency Administrators and the Consumer Federation of America recently released the David Letterman-esque Top Ten Consumer Complaints. Some of them are rather obvious, and some... Read full story »
Posted by Adam on Fri, 23 Jul 2010 1:46pm
We here at GetHuman.com love to keep our readers updated on the most recent customer service news. However, we also realize that sometimes there just isn't that much to report. Good or bad, companies do not always have the most interesting news. That being said, we are going to launch a new weekl... Read full story »
Posted by Adam on Thu, 22 Jul 2010 12:43am
Confirming what most GetHuman.com users already know, Facebook, despite all the rave reviews and the $1 billion valuation, recently came in last for customer service for social media and e-business companies. In the most recent American Customer Satisfaction Index, Facebook received a score of 64 o... Read full story »
Facebook phone number & support, reviews & tips »
Posted by Adam on Tue, 13 Jul 2010 2:44pm
A new customer service report by American Express was recently released, and good news GetHuman.com users, your voices are making an impact. The American Express Customer Service Barometer claims that during these hard economic times, customers such as yourselves are more focused on receiving great... Read full story »
American Express phone number & support, reviews & tips »
Posted by Adam on Fri, 9 Jul 2010 1:45pm
There are certain issues that we feel the need to keep posting about as they are all encompassing, and the iPhone 4 launch is one of them. Recently Apple issued a response to the glitch in the iPhone, and offered a sound reasoning for the phone's problems - the signal bar was showing the wrong amou... Read full story »
Apple phone number & support, reviews & tips »
Posted by Adam on Thu, 8 Jul 2010 2:10pm
I have to share a rather pleasant experience I just had with the Flip Video customer service department. Recently, my Flip Video camera stopped turning on or charging, so naturally, like any other consumer, I contacted the Flip Video customer service department. These guys have it figured out. No... Read full story »
Flip Video phone number & support, reviews & tips »
Posted by Adam on Tue, 29 Jun 2010 3:08pm
Good news folks, we have a full-on customer service argument brewing, and it promises only one thing, better service to you the paying customer. The head of Microsoft Product Support took a shot at Google yesterday, Microsoft Product Support claiming it provides better product support than Google's... Read full story »
Microsoft Product Support phone number & support, reviews & tips »
Posted by Adam on Fri, 25 Jun 2010 2:06pm
Are you one of the lucky ones who were able to get your hands on the new iphone4? If so, you may notice a couple of glitches in the phone that Apple representatives are telling customers to simply wait a few days to see if the problems resolve themselves. About 50 people reported problems on the f... Read full story »
Apple phone number & support, reviews & tips »
Posted by Adam on Mon, 21 Jun 2010 5:26pm
We get a lot of emails from people who's email/Facebook/Paypal accounts have been hacked, and then want to know what they can do to fix it. We'll save the commentary about how terrible Facebook's customer service department (or lack thereof) is, and instead we'll pass on this helpful link. The li... Read full story »
Posted by Adam on Thu, 17 Jun 2010 3:31pm
Health care companies such as CIGNA have recently been focusing on their customer service, in an effort to better position themselves for 2014, when the new health-reform law goes into effect in the US. Companies such as CIGNA are opening retail stores in an effort to reach out to customers, and th... Read full story »
CIGNA phone number & support, reviews & tips »
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Did you know...
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Some companies are on Twitter™
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Some companies now try to serve their customers' needs through Twitter™.
We are watching closely to try to keep you up to date on which companies do,
and how you can reach them this way for faster service.
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