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The gethuman™ movement has been created from the voices of
millions of consumers who want to be treated with dignity when
they contact a company for customer support. Here's what we do:
- catalog steps to bypass automated (ivr) phone systems to speak directly to a human
phone listings for companies »
- list email addresses to quickly contact help from companies by email
email address listings »
- list online help pages and web forms to get customer care via the web
help page listings »
- list screen names or web pages for companies that offer live customer service chat
live chat listings »
- establish standards for customer care based on input from customers (not businesses)
- allow users to rate businesses for their customer service
- allow users to discuss customer service experiences
- allow users to share tips on how to contact help and receive better service
all gethuman company listings »
gethuman team
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Paul English
founder |
Paul is a Boston-based consumer advocate and entrepreneur.
Paul created the gethuman project out of his own frustrations
with customer service. After creating gethuman,
Paul became the CTO of
Kayak.com, and sadly his duties make it too difficult
to continue working on gethuman. Instead, gethuman is now run by a team of:
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Volunteers |
Volunteers now run gethuman by reading user feedback, researching company contact information that we don't yet have,
and verifying information that we show on the site. Got a question or suggestion? Give us your input!
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special thanks
These folks have provided assistance at cost in support of the
gethuman cause:
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