Home » About GetHuman.com

The GetHuman™ movement has been created from the voices of millions of consumers who want to be treated with dignity when they contact a company for customer support. Here's what we do:

  • catalog steps to bypass automated (ivr) phone systems to speak directly to a human
    phone number & shortcut lists for companies »
  • list email addresses to quickly contact help from companies by email
    email address listings »
  • list online help pages and web forms to get customer care via the web
    help page listings »
  • list screen names or web pages for companies that offer live customer service chat
    live chat listings »
  • find new ways that companies are reaching out to customers, like via Twitter™
    Twitter™ listings »
  • establish standards for customer care based on input from customers (not businesses)
  • allow users to rate businesses for their customer service
  • allow users to discuss customer service experiences
  • allow users to share tips on how to contact help and receive better service

Think there is something else we could do to put more power in the hand of consumers? Tell us.

GetHuman.com company listings »

Reviews of companies from other GetHuman users

companywhat they sayhold time 
DirecTV "got a bill for direct tv and didnt ..." 102 mins -j..., 6 mins ago more »
Hewlett Packard Busine... "I called and after explaining the s..." 15 mins -d..., 1 hr ago more »
Starbucks Coffee "friendly service. Staff mskes it a ..." less than 1 min -l..., 2 hrs ago more »
EMC Mortgage "Horrible Customer service." 40 mins -m..., 2 hrs ago more »
EMC Mortgage "I was transferred back and forth be..." 40 mins -m..., 2 hrs ago more »

Did you know...

Some companies are on Twitter™

Some companies now try to serve their customers' needs through Twitter™. We are watching closely to try to keep you up to date on which companies do, and how you can reach them this way for faster service.



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The GetHuman™ website is Copyright 2004-2010 by Paul M. English; Updated 30 Jul 2010, 12:01 AM




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