How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Klipsch phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0
Below are some clips we've found from Klipsch's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Klipsch. Product information, support, an online chat can be found by going to w w w dot Klipsch dot com forward slash support.
Your call may be recorded for quality assurance.
Please listen to the following options before making a selection.
If you have a ticket, please have this number ready. For order support, or status questions for Klipsch dot com orders, press one.
For consumer product support and troubleshooting, press two."
Excerpt from a call with Klipsch
Tuesday, February 13, 2024 7:08 PM
After you press 3
"For parts and service, please press one.
For questions about finished goods orders, please press two.
For parts and service, please press one."
Excerpt from a call with Klipsch
Tuesday, February 13, 2024 7:08 PM
What are the hours and when should I call?
Klipsch operates the call center for this 800-554-7724 phone number Mon-Fri 8am-5pm ET.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 386 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Klipsch phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Klipsch staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Klipsch is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 386 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call Klipsch
In summation, the best day to call Klipsch is Friday.In this case, it's a no-brainer. Friday is not only the least busy day for calling this Klipsch number, but it is also the day with the shortest hold times.
Why Customers Call Klipsch
If you have time to do a bit of reading before you call Klipsch, we recommend you read over some of our problem-specific articles.
All Klipsch products come with a warranty that covers any manufacturing defects. The warranty period varies depending on the product category. For loudspeakers and subwoofers, the warranty extends for a period of five years. Soundbars and headphones have a warranty period of one year, while amplifiers and receivers are covered for two years. Klipsch takes pride in their high-quality craftsmanship and ensures that their products are free from any defects. In the rare event of a defect occurring, Klipsch will either repair or replace the product, depending on the circumstances. To avail of the warranty service, customers are required to provide proof of purchase and adhere to any specific warranty guidelines outlined by Klipsch.
The return policy for Klipsch products allows customers to return their purchase within 30 days from the original date of delivery. To be eligible for a return, the item must be in its original condition and packaging. Klipsch provides a full refund for returned products, including the cost of shipping. However, customers are responsible for return shipping costs unless the return is due to a defective or damaged product. Returns can be initiated by contacting Klipsch's customer service team, who will provide a Return Merchandise Authorization (RMA) number and further instructions for the return process. It's important to note that personalized and customized items are not eligible for return. Klipsch strives to ensure customer satisfaction and offers a straightforward return procedure for their products.
Klipsch accepts various payment methods to provide convenience and flexibility for customers. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to pay through PayPal, a secure and trusted online payment platform. For customers who prefer financing their purchases, Klipsch also partners with Affirm to provide flexible payment plans. This allows you to make monthly payments over time, making high-quality Klipsch audio products more accessible. With these diverse payment options, we strive to accommodate each customer's preferences and ensure a seamless purchasing experience.
Click the link above to get answers to just about any Klipsch customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Klipsch Customer Service Contacts
There are of course other ways to contact Klipsch customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Klipsch will reply our your email.
As a last, sometimes only, resort- Klipsch customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Klipsch's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Klipsch agent. This phone number is Klipsch's best phone number because 2,316 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-554-7724 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Klipsch first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Klipsch has 2 phone numbers. It's not always clear what is the best way to talk to Klipsch representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Klipsch. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Klipsch. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.