Joomla Software Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Joomla Software customer support.
Q:

How do I contact Joomla Software customer service?

A:Joomla Software does not have a customer service phone number, but you can contact them through live chat or their website.
Some customers prefer live chat even to a phone call.
Q:

Does Joomla Software offer 24 hour customer service?

A:Not by phone. But you can contact Joomla Software 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Joomla Software Customer Service

There are other ways to contact Joomla Software customer service besides the phone. Below we list them by medium, from most to least popular.

Joomla Software Customer Service Live Chat

extensions.joomla.org - Customer Service
Click "Live Chat"
24 hours, 7 days
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Joomla Software provides this option.

Customer Help Desk / Web Support

help.joomla.org - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Joomla Software customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Joomla Software?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Joomla Software, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is Joomla Software?

Joomla Software is an open-source content management system (CMS) that allows users to build and manage dynamic websites easily. It is a popular choice for creating a wide range of websites, from simple personal blogs to complex corporate portals and online stores. Joomla offers a user-friendly interface, extensive customization options, and a wide array of built-in features, making it suitable for both beginners and advanced users. With its extensive extension library, users can enhance their website's functionality and design by adding various plugins, modules, templates, and components. Whether you are a web developer, designer, or business owner, Joomla provides a flexible platform to create and maintain professional-looking websites efficiently. Its active community and strong support system ensure continuous updates, security fixes, and improvements, guaranteeing a reliable and robust CMS solution.

Is Joomla Software free?

Yes, Joomla Software is free. It is an open-source CMS (Content Management System), which means it is available for anyone to download, use, modify, and distribute without any costs. Joomla is licensed under the GNU General Public License, which ensures its open-source nature. This allows individuals, businesses, or organizations to create and manage websites or online applications without having to pay for the software itself. However, there might be potential costs associated with hosting, domain registration, and premium extensions or templates that enhance the functionality and design of Joomla websites. Nevertheless, the core Joomla Software can always be downloaded and utilized free of charge, making it an accessible choice for individuals and businesses alike.

Is Joomla Software SEO-friendly?

Yes, Joomla Software is SEO-friendly. It has a range of built-in features that help optimize websites for search engines. Joomla allows users to create SEO-friendly URLs, enabling keyword-rich web addresses that enhance visibility and ranking potential. Additionally, it supports meta tags and descriptions, allowing users to optimize each page with relevant keywords and descriptions. Joomla also offers clean and semantic HTML markup, which search engines prefer. It enables the creation of sitemaps, making it easier for search engines to crawl and index the website. Furthermore, Joomla provides options to optimize images by assigning alt tags, improving accessibility and SEO value. Overall, Joomla Software offers powerful SEO tools and functionality, making it an excellent choice for users who want to enhance their website's search engine visibility.

Top Joomla Software customer problems and solutions

Click the link above to get answers to just about any Joomla Software customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Joomla Software's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Joomla Software agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Joomla Software anyways and help you with your issue. Over the last 18 months, 48 customers like you have come in search of a phone number for Joomla Software and helped us confirm they don't have one. Common reasons that people try to call Joomla Software customer support department include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Joomla Software first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or chat. Unfortunately, right now Joomla Software doesn't have any phone numbers. It's not always clear what is the best way to talk to Joomla Software representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Joomla Software Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Joomla Software, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Joomla Software customers like yourself.

GetHuman does not provide call center services or customer support operations for Joomla Software. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Joomla Software. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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