Toll-free·Calls Customer Service·Most popular CarePlus Health Plans number
Q:
How do I talk to a live human at CarePlus Health Plans?
A:Calling this CarePlus Health Plans number should go right to a real human being
Q:
Does CarePlus Health Plans offer 24 hour customer service?
A:Not at this number; hours here are 8am-8pm EST.The least busy day is Tuesday, and the most busy day is Monday. Details
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this CarePlus Health Plans phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this CarePlus Health Plans number should go right to a real human being
Below are some clips we've found from CarePlus Health Plans's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"CarePlus.
Calls may be recorded for quality assurance.
To get started, what's the date of birth of the person you're calling about?"
Excerpt from a call with CarePlus Health Plans
Monday, March 11, 2024 4:35 PM
In fact, much of this information on this page is superfluous because this CarePlus Health Plans phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
CarePlus Health Plans operates the call center for this 800-794-5907 phone number 8am-8pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this CarePlus Health Plans phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like CarePlus Health Plans staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call CarePlus Health Plans is Tuesday.The most busy day to call is Monday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call CarePlus Health Plans
In summation, the best day to call CarePlus Health Plans is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that CarePlus Health Plans staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call CarePlus Health Plans
If you have time to do a bit of reading before you call CarePlus Health Plans, we recommend you read over some of our problem-specific articles.
CarePlus Health Plans is a trusted and innovative Medicare Advantage insurance provider serving residents of Florida. With a mission to improve health outcomes and enhance the healthcare experience for its members, CarePlus offers comprehensive and affordable healthcare coverage. CarePlus Health Plans collaborates with a broad network of healthcare providers and hospitals to ensure members receive quality care. Members can enjoy additional benefits beyond basic Medicare coverage, such as prescription drug coverage, preventive services, and fitness programs. CarePlus is committed to delivering personalized customer service and offers various member tools and resources to streamline healthcare access. With a focus on preventive care, CarePlus Health Plans aims to help members proactively manage their health, promoting overall well-being and enabling a healthy and fulfilling life.
CarePlus Health Plans offer a variety of health insurance plans tailored to meet the diverse needs of individuals in our community. Our range of plans include Medicare Advantage plans, designed for individuals aged 65 and older, which provide comprehensive healthcare coverage including hospital stays, doctor visits, prescription drugs, and additional benefits such as dental and vision care. We also offer Medicaid plans, serving individuals and families who qualify for low-income assistance. These plans provide essential benefits like doctor visits, hospital stays, prescription drugs, and preventative care. Additionally, we offer Dual-Eligible Special Needs Plans for individuals who have both Medicare and Medicaid coverage. Our goal at CarePlus is to ensure that all individuals in our community have access to affordable, high-quality healthcare options that meet their unique needs.
To be eligible for CarePlus Health Plans, individuals must meet certain criteria. Generally, individuals must be at least 65 years old and be enrolled in Medicare Part A and B. Additionally, individuals must reside in a county where CarePlus operates. Those who qualify for both Medicare and Medicaid may also be eligible for CarePlus Health Plans. While members do not need to have a referral to see a specialist, they must choose a primary care physician from the CarePlus network. It is important to note that eligibility requirements may vary depending on the specific plan and county. To determine eligibility and get more detailed information, individuals are encouraged to contact CarePlus Health Plans directly.
Click the link above to get answers to just about any CarePlus Health Plans customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to CarePlus Health Plans, and their purpose. Are any of these similar to the reason you are trying to call?
Scheduling transportation for family: "I was calling for trash transportation for my mom, but they said I had to call you guys to schedule it."
- From a call lasting 23m 15s , Mar 11, 2024 4:35 PM
Conclusion and closing notes
This is CarePlus Health Plans's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CarePlus Health Plans agent. This phone number is CarePlus Health Plans's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-794-5907 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call CarePlus Health Plans first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, CarePlus Health Plans has 1 phone number. It's not always clear what is the best way to talk to CarePlus Health Plans representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for CarePlus Health Plans. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CarePlus Health Plans. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.