Credit Karma Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Credit Karma customer support.
Q:

How do I contact Credit Karma customer service?

A:Credit Karma does not have a customer service phone number, but you can contact them through X / Twitter or their website.
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account.
Q:

Does Credit Karma offer 24 hour customer service?

A:Not by phone. But you can contact Credit Karma 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Credit Karma Customer Service

There are other ways to contact Credit Karma customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter)

@CreditKarma - Customer Service
Company Twitter feed
24 hours, 7 days
Credit Karma, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

support.creditkarma.com - Technical Support
Online customer service Frequently Asked Questions (FAQ)
24 hours, 7 days
creditkarma.com - Customer Service
Online customer service submission form
24 hours, 7 days
As a last, sometimes only, resort- Credit Karma customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Credit Karma?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Credit Karma, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is Credit Karma a reliable source for credit scores?

Yes, Credit Karma is a reliable source for credit scores. It provides free access to credit scores and credit reports from two major credit bureaus, TransUnion and Equifax. While some websites may charge for such services, Credit Karma offers them completely free. Their credit scores are updated regularly, usually on a weekly basis, to provide users with the most up-to-date information about their credit status. Credit Karma's services are trusted and well-regarded, with millions of users benefiting from their tools and resources. However, it's important to note that the scores provided by Credit Karma may differ slightly from the scores lenders use, as they utilize their own scoring model. Nevertheless, Credit Karma is a reliable and useful platform for monitoring and managing your credit.

Can I access Credit Karma outside of the United States?

No, Credit Karma is currently only available to residents of the United States. If you are located outside of the United States, you will not be able to access Credit Karma services. The company focuses solely on providing credit monitoring, financial advice, and educational resources to consumers within the United States. Therefore, individuals residing outside of the country cannot create an account, check credit scores, or utilize any other features offered by Credit Karma. However, if you are an American citizen living abroad, you may still be able to access Credit Karma by using a Virtual Private Network (VPN) to mask your location and appear as if you are accessing the service from the United States.

How often is my credit score updated on Credit Karma?

Your credit score on Credit Karma is updated once a week. However, the specific timing of the update varies for each user. This is because Credit Karma relies on data from TransUnion and Equifax, two major credit bureaus. These bureaus update their data at different intervals, which affects when Credit Karma can obtain the latest credit score information for its users. As a result, your credit score may be updated on different days of the week than those of other users. Rest assured that Credit Karma strives to provide you with the most up-to-date credit score information possible and will notify you as soon as a new update becomes available.

Top Credit Karma customer problems and solutions

Click the link above to get answers to just about any Credit Karma customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my Credit Karma issue

Conclusion and closing notes

You came here to see Credit Karma's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Credit Karma agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Credit Karma anyways and help you with your issue. Over the last 18 months, 30,360 customers like you have come in search of a phone number for Credit Karma and helped us confirm they don't have one. Common reasons that people try to call Credit Karma customer support department include Setup Service, Account Access, Report Credit Mistake, Refund a Charge, Cancel Account and other customer service issues. Rather than trying to call Credit Karma first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now Credit Karma doesn't have any phone numbers. It's not always clear what is the best way to talk to Credit Karma representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Credit Karma Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Credit Karma, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Credit Karma customers like yourself.

GetHuman does not provide call center services or customer support operations for Credit Karma. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Credit Karma. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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