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iGearUSA.com Customer FAQ

Top Answers & How-to Guides

How do I Contact iGearUSA.com Customer Service?

The question we are asked most often is about how to talk to iGearUSA.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any restrictions on shipping certain items?

Yes, there are a few restrictions on shipping certain items. We are unable to ship hazardous materials such as flammable liquids, gases,...
Ask any question you have about iGearUSA.com customer service, get an answer now.

Order Tracking

How can I track my order?

To track your order, simply log in to your iGearUSA account and navigate to the "Order History" section. From there, you will be able...

How long will it take for my order to arrive?

The delivery time for your order will vary based on the shipping method selected during checkout. We offer several options to cater...

Damaged Items

What should I do if I received a damaged item?

If you have received a damaged item from iGearUSA.com, please contact our customer service team immediately. Provide details of the...

About iGearUSA

What is iGearUSA.com?

iGearUSA.com is an online retail store that specializes in providing a wide range of innovative and high-quality consumer electronics...

Payment Methods

What payment methods does iGearUSA.com accept?

iGearUSA.com accepts several convenient payment methods to ensure a smooth shopping experience for our customers. We currently accept...

Return Policy

What is the return policy?

Our return policy at iGearUSA.com is designed to ensure your utmost satisfaction with your purchase. If you are not completely happy To initiate a return, simply contact our customer support team and provide your order details. They will guide you through the return process and provide you with a return shipping label. Once we receive your returned item, we will process your refund or exchange promptly. Please note that certain items, such as customized or clearance items, may not be eligible for return. Additionally, the customer is responsible for return shipping costs, unless the return is due to a product defect or error on our part. For more information or any further queries, please refer to our complete return policy on our website or reach out to our attentive customer support team....

Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed. However, it is important to do so as soon as possible. If you wish...

International Shipping

Do you ship internationally?

Yes, we ship internationally. iGearUSA.com offers worldwide shipping to customers around the globe. Whether you are living in North...

Shipping Restrictions

Are there any restrictions on shipping certain items?

Yes, there are a few restrictions on shipping certain items. We are unable to ship hazardous materials such as flammable liquids, gases,...

Help me with my iGearUSA.com customer service issue

Ask any question you have about iGearUSA.com customer service. We will do our best to get you answers right away.
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