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Portero.com Customer FAQ

Top Answers & How-to Guides

What is Portero.com's Phone Number?

The question we are asked most often is about how to talk to Portero.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Portero ship internationally?

Yes, Portero.com does ship internationally. We believe in making luxury accessible to customers worldwide, so we offer international...
Ask any question you have about Portero.com customer service, get an answer now.

Payment Methods

What payment methods are accepted on Portero.com?

Portero.com accepts various secure payment methods to ensure seamless transactions for our customers. We proudly accept major credit...

Returns and Exchanges

Can I return or exchange an item I purchased from Portero.com?

Yes, you can return or exchange an item purchased from Portero.com. We want to ensure your complete satisfaction with your purchase,...

Shipping Policy

What is Portero's shipping policy?

Portero.com offers a transparent and efficient shipping policy to ensure a smooth and positive shopping experience for our customers....

Product Condition

Are all items on Portero.com brand new or pre-owned?

At Portero.com, we offer a curated collection of luxury items, both brand new and pre-owned. We understand that our customers have...

Authentication Process

What is Portero's authentication process for pre-owned items?

Portero.com has a stringent authentication process for all pre-owned items to ensure their authenticity. Their team of experts, including...

Warranties

Does Portero offer any warranties on their products?

Yes, Portero.com offers warranties on their products. They understand the importance of customer satisfaction and want to ensure that...

Product Information

Can I request additional photos or information about a product listed on Portero.com?

Yes, customers have the option to request additional photos or information about a product listed on Portero.com. At Portero, we understand...

International Shipping

Does Portero ship internationally?

Yes, Portero.com does ship internationally. We believe in making luxury accessible to customers worldwide, so we offer international...

Help me with my Portero.com customer service issue

Ask any question you have about Portero.com customer service. We will do our best to get you answers right away.
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