Black People Meet Customer FAQ

Unfortunately, as a free member of Black People Meet, sending direct messages is one of the features that's only available to paid subscribers. This is to ensure the quality and security of interactions on the site. Free members can still flirt, like, and favorite other members, which can communicate interest. Regarding a trial period, Black People Meet occasionally offers promotional deals and discounts, but the availability of these offers varies. Keep an eye on your email and the website for such announcements. We're confident you'll find value in a subscription should you decide to upgrade.

If you need to remove your account but don't have access to the associated email address, we recommend reaching out to Black People Meet's customer service directly. They have the tools and access needed to assist with account changes, including deletion. You may be asked to provide some personal information for verification purposes, but once your identity is confirmed, they will help you remove your account. You can find the link to contact customer service on the page you are currently viewing. They will be glad to assist you with your needs.

To cancel your subscription on Black People Meet, log in to your account and go to the settings menu. From there, navigate to "My Account" where you'll find the option to manage your subscription. You can then follow the instructions to cancel your subscription. Please remember that cancelation will stop future billing, but you won't be refunded for any time left on your current billing cycle. It's also important to note that you may still receive access to your account until your current subscription period ends.

We're sorry to hear about this issue. We recommend contacting your bank ASAP if you suspect unauthorized charges on your card. Black People Meet also has measures in place for refund requests. Please log into your Black People Meet account, navigate to settings, then to My Account. From there, you can dispute the charges. Please note, refund requests are handled on a case-by-case basis. If the charge is found to be unauthorized or made in error, your money will be refunded.

We're sorry to hear that you're having trouble accessing your account after purchasing a three-month subscription. It's important to ensure you're using the correct login credentials for your account. If you have forgotten your password, there should be a 'Forgot Password' option on the login page that you can use to reset it. If you're still unable to access your account, it could be temporarily suspended due to a violation of the site's rules or there may be a technical issue. Please directly contact the Black People Meet customer service team to help resolve this as we are not equipped to handle account-specific issues. They will be able to assist you further.