Consumer Reports Phone Number

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  • Calls Consumer Reports's Customer Service department
  • The average hold time is 3m
  • Hours are Mon-Fri 8am-8pm, Sat 9:30am-6pm EST
  • The best time to call is 10:15am
  • Reach a live Consumer Reports agent: Press 6.
  • What you hear when you call: To make a change to your address, press 1. To place an order or make a payment for your membership, press 2. To make a donation or get assistance with an existing donation, press 3. To cancel your membership, press 4. For assistance logging in or resetting your CR.org password, press 5. For all other inquiries, press 6.

What to expect when you call

Heard when the phone system first answers
"We value your opinion. If you'd like to participate in a two question survey after your call, please press one. Or press two if you do not. Please listen carefully as our options may have changed. If you are calling to find out when we last reported on a specific product or topic, please visit c r dot org backslash state of report. Here, we list what was reported over the last five years."
Excerpt from a call with Consumer Reports
Friday, January 12, 2024 6:17 PM
The first phone menu
"We value your opinion. If you'd like to participate in a two question survey after your call, please press one.
Or press two if you do not."
Excerpt from a call with Consumer Reports
Wednesday, January 31, 2024 4:50 PM
After you press 2
"Please listen careful as our options may have changed. If you are calling to find out when we last reported on a specific product or topic, please visit c r dot org backslash state of report. Here, we list what was reported over the last five years.
To make a change to your address, press one.
To place an order or make a payment for your membership, press two."
Excerpt from a call with Consumer Reports
Wednesday, February 21, 2024 9:29 PM

Consumer Reports Customer Phone Number 800-333-0663 - Stats

Phone number to dial800-333-0663
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 9:30am-6pm EST
Best time to dial10:15am
Average wait3 minutes
Current wait5 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, facebook, twitter
Quality of communication82%
Quality of help94%
Customer votes579
Information last updatedMon Mar 25 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Consumer Reports's Best Toll-Free/800 Customer Phone Number

This is Consumer Reports's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Consumer Reports agent. This phone number is Consumer Reports's Best Phone Number because 9,768 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-333-0663 include and other customer service issues. Rather than trying to call Consumer Reports first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or facebook or twitter. In total, Consumer Reports has 1 phone number. It's not always clear what is the best way to talk to Consumer Reports representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Consumer Reports - by phone or otherwise

While 800-333-0663 is Consumer Reports's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via https://www.consumerreports.org/member-support/ for Customer Service. If you think this information is inaccurate or know of other ways to contact Consumer Reports please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Consumer Reports.

What is GetHuman's Relationship to Consumer Reports?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Consumer Reports. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Consumer Reports, including their website / help desk and their Twitter handle and through Facebook / Messenger. Visit our Consumer Reports Customer Service page for more information.
Consumer Reports Customer Service

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