Anthem Blue Cross CA Phone Number

Call Anthem Blue Cross CA customer service faster with GetHuman

  • Calls Anthem Blue Cross CA's Customer Service department
  • The average hold time is 4m
  • Hours are 24 hours, 7 days
  • The best time to call is 10:15am
  • Popular issues for this call center: Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, and Renew coverage.
  • Reach a live Anthem Blue Cross CA agent: Say "Get associate" or "Member" at prompt OR press 0 for Corporate Accounts

What to expect when you call

Heard when the phone system first answers
"Welcome to Anthem. If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance. To continue this call in English, press one. Now I need to know who you are. Just say member,"
Excerpt from a call with Anthem Blue Cross CA
Thursday, February 15, 2024 9:47 PM
They may ask your reason for calling (instead of a menu)
"If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance. Now I need to know who you are. Just say member or health care provider, or broker. You'll have all of your plan info in one place. And always at your fingertips with our new app, Sydney. It's easy to get answers to your questions, find a doctor, order an ID card, and so much more. Visit the app Store or Google Play today to download Sydney.
And get the most from your health plan and your health.
In a few words, please tell me what you are calling about."
Excerpt from a call with Anthem Blue Cross CA
Thursday, February 15, 2024 9:41 PM
They may ask you to say or enter information
"You can say things like payments and billing, claim status, or benefits information."
Excerpt from a call with Anthem Blue Cross CA
Thursday, February 15, 2024 9:41 PM

Anthem Blue Cross CA Customer Phone Number 800-333-0912 - Stats

Phone number to dial800-333-0912
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Average wait4 minutes
Current wait6 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web
Quality of communication88%
Quality of help87%
Customer votes374
Information last updatedMon Mar 25 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Anthem Blue Cross CA's Best Toll-Free/800 Customer Phone Number

This is Anthem Blue Cross CA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Anthem Blue Cross CA agent. This phone number is Anthem Blue Cross CA's Best Phone Number because 7,674 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-333-0912 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Anthem Blue Cross CA first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Anthem Blue Cross CA has 6 phone numbers. It's not always clear what is the best way to talk to Anthem Blue Cross CA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Anthem Blue Cross CA - by phone or otherwise

While 800-333-0912 is Anthem Blue Cross CA's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Anthem Blue Cross CA customers, is by calling their 855-383-7247 phone number for their Member Services department. Besides calling, the next favorite option for customers looking for help is via 855-383-7247 for Member Services. If you think this information is inaccurate or know of other ways to contact Anthem Blue Cross CA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Anthem Blue Cross CA.

What is GetHuman's Relationship to Anthem Blue Cross CA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Anthem Blue Cross CA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Anthem Blue Cross CA, including their website / help desk. Visit our Anthem Blue Cross CA Customer Service page for more information.
Anthem Blue Cross CA Customer Service

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