Square Customer Care on Twitter
Getting Square's Attention on Twitter by GetHuman
@SQSupportCustomer Twitter Account
- Somebody from Square usually replies within 38 hours.
- GetHuman site vistors rank this #3 out of 4 ways to reach them.
We recommend you call instead.
While there may be a wait on hold, you will likely get answers faster by calling Square instead of messaging them on X (the website formerly called Twitter).
Recent reasons others tried tweeting Square
I have not received any deposits in my bank from square since nov **th
Square is holding in my first paid invoice for $*** it’s going on six days now and I ne...
I'm trying to find out if a refund is being issued by a person I was charged by.
We used square to sell items and the money was never transferred to my bank account...
I took my first payment with my new account for my business European performance garage...
We sell and accept both plastic gift cards and eCards at our cafe. Our online store at...
No direct deposit received on payday, and nothing the day after either
On December *th we received an email informing us that a transaction had been kicked ba...
My old gmail got hijacked and I like to change it to another one. Can you help?
Why is my payment not processed the same day and what is my customer code?
I am totally confused I Didn’t receive anything in an email even after signing in I may...
Hi, I just want to inquire if it's possible to open a square account for a private foun...
I have another cash app but i no longer have the email or phone associated with it im t...
Square Twitter-based Customer Help - Stats
Twitter @ Handle@SQSupport
Best hours24 hours, 7 days
Right time to tweet them1:15pm
Expected reply tweet38
Issue turnaround time47
Rank (amongst all ways to contact)3
Legibility of messaging75%
Customer service rating64%
Customer votes2,843
Information last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Square Customer Service through Twitter
Square is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Square will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Square your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Square that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Square's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Square
Of the 4 way(s) to get in touch with Square, customers like you claim that the best one is the 855-700-6000 option. From this page you can easily access all the possible contact information options for Square as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Square? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.