How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Life Fitness phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 1 at first menu, then Press 5, then you must choose an option 1-6.
Here is how our research team describes the way the Life Fitness phone system greets you: To ensure you receive the best possible experience, please locate the serial number on the base of your equipment. If you are calling to place an order or to set up a service visit, press 1. If you require technical assistance, press 2. For billing or finance questions, press 3.
Below are some clips we've found from Life Fitness's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Life Fitness.
If you would like an update on an order, assistance finding parts, or information, or having an issue with the parts store, you can contact our live chat associates at parts dot life fitness dot com.
In order to ensure you receive the best possible experience, please locate the serial number on the base of your equipment.
If you are calling to place an order or to set up a service visit, press one.
If you require technical assistance, press two.
For For billing or finance questions, press three."
Excerpt from a call with Life Fitness
Tuesday, January 23, 2024 2:56 PM
What are the hours and when should I call?
Life Fitness operates the call center for this 800-351-3737 phone number Mon-Fri 8am-5pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Life Fitness phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Life Fitness staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Life Fitness is Thursday.The most busy day to call is Monday.Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Life Fitness is Thursday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Life Fitness staffs the call center well on Thursday.
More Ways to Contact Life Fitness Customer Service
There are of course other ways to contact Life Fitness customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- Life Fitness customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Life Fitness's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Life Fitness agent. This phone number is Life Fitness's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-351-3737 include and other customer service issues. Rather than trying to call Life Fitness first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Life Fitness has 1 phone number. It's not always clear what is the best way to talk to Life Fitness representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Life Fitness. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Life Fitness. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.