Jack Spade Customer Service

Phone Number & Contact Information

866-999-5283
Toll-free·Calls Customer Service·Most popular Jack Spade number
Q:How do I get a live human at Jack Spade?
A:Must choose an option 1-3, then follow prompts.
Q:Does Jack Spade offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Tuesday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Jack Spade phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Must choose an option 1-3, then follow prompts.
Here is how our research team describes the way the Jack Spade phone system greets you: Thank you for calling Kate Spade New York. For quality purposes, this call may be monitored or recorded. The personal information you provide on the call will be processed for the purpose of investigating and addressing your inquiry. To place an order or for product-related questions, press 1, for order. Press 2 for returns, press 3.

What are the hours and when should I call?

Jack Spade operates the call center for this 866-999-5283 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 165 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Jack Spade phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Jack Spade staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Jack Spade is Monday. The most busy day to call is Tuesday. Again, this is based on a sample of 165 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call Jack Spade is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Jack Spade staffs the call center well on Monday.

More Ways to Contact Jack Spade Customer Service

There are of course other ways to contact Jack Spade customer service besides the phone. Below we list the best ones, by medium.
Email
customer_care@katespade.com - Contact Us
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Jack Spade will reply our your email.
Jack Spade's website
https://www.katespade.com/contact-information.html - Contact Us
Use this link to find customer service help through their website
As a last, sometimes only, resort- Jack Spade customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Jack Spade's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Jack Spade agent. This phone number is Jack Spade's best phone number because 990 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-999-5283 include and other customer service issues. Rather than trying to call Jack Spade first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or email. In total, Jack Spade has 1 phone number. It's not always clear what is the best way to talk to Jack Spade representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Jack Spade. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Jack Spade. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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