GameStop Customer Care on Twitter

Getting GameStop's Attention on Twitter by GetHuman

https://twitter.com/gamestophelp?lang=en
Customer Twitter Account
  • Somebody from GameStop usually replies within 15 hours.
  • GetHuman site vistors rank this #8 out of 8 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling GameStop instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting GameStop

So I purchased an Oculus quest too from a GameStop store near me and I purchased it bra...
I pre-ordered a game at the time of this posting about * weeks ago. The game has been o...
I placed an order but accidentally had it shipped when I wanted to pick it up at the...
Online order still in preparing to be shipped status for the pst ** days..
I ordered a ***$ GameStop gift card, I was charged, but it won't let me use it. is ther...
I bought an e-gift card on the **th of December. They said it would be available in...
My in-store voucher is useless because my local store is out of stock on everything. I...
I need to cancel an order that I no longer want because I’m going to pick it up at the...
I order a game yesterday and it hasn’t showed up I ordered watch dogs and i don’t know...
My GameStop account is locked
I placed an order on Dec **…I haven’t heard anything from anyone. No order number or no...
Cancel an order that is awaiting pickup
I ordered the Pok*mon Shining Pearl Game for pickup but did not realize it was such a f...

GameStop Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/gamestophelp?lang=en
Best hoursMon-Fri 8am-5pm CST
Right time to tweet them1:15pm
Expected reply tweet15
Issue turnaround time24
Rank (amongst all ways to contact)8
Legibility of messaging74%
Customer service rating61%
Customer votes3,671
Information last updatedMon Mar 25 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

GameStop Customer Service through Twitter

GameStop is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GameStop will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GameStop your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GameStop that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GameStop's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GameStop

Of the 8 way(s) to get in touch with GameStop, customers like you claim that the best one is the 800-883-8895 option. From this page you can easily access all the possible contact information options for GameStop as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GameStop? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GameStop

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