How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this BeenVerified.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7
Here is how our research team describes the way the BeenVerified.com phone system greets you: If you are calling to cancel your account, please press 1. For all other inquiries, please press 2.
Below are some clips we've found from BeenVerified.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling been verified dot com.
The smart way to search public data.
If you are calling to cancel your account, please press one.
For all other inquiries, please press two."
Excerpt from a call with BeenVerified.com
Tuesday, February 13, 2024 6:44 PM
They may ask your reason for calling (instead of a menu)
"Thank you for calling been verified dot com, the smart way to search public data.
If you are calling to cancel your account, please press one.
For all other inquiries, please press two. To repeat these options to better assist you, please select the reason for your call."
Excerpt from a call with BeenVerified.com
Monday, February 26, 2024 10:19 PM
The first phone menu
"Thank you for calling been verified dot com, the smart way to search public data.
If you are calling to cancel your account, please press one.
For all other inquiries, please press two.
To repeat these options press zero."
Excerpt from a call with BeenVerified.com
Wednesday, March 27, 2024 3:12 PM
After you press 1
"Your time zone is eastern time.
Please select one if it is correct. Otherwise, press two for eastern time.
Press three for Pacific time."
Excerpt from a call with BeenVerified.com
Thursday, February 29, 2024 1:18 AM
What are the hours and when should I call?
BeenVerified.com operates the call center for this 888-579-5910 phone number Mon-Sun 6am-11:30pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 60 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this BeenVerified.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like BeenVerified.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call BeenVerified.com is Sunday.The most busy day to call is Tuesday, which averages 1200% more phone calls by comparison.Again, this is based on a sample of 60 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call BeenVerified.com is Thursday.
Why call this BeenVerified.com number?
Below is a sample of recent calls to BeenVerified.com, and their purpose. Are any of these similar to the reason you are trying to call?
Canceling subscription: "I have a subscription with you guys I need to cancel that."
- From a call lasting 7m 7s , Mar 16, 2024 7:09 PM
Cancellation request: "I am calling to have you cancel the service so I don't get charged another amount next week."
- From a call lasting 4m 4s , Feb 29, 2024 1:18 AM
Call disconnected: "Did you just hang up or we get disconnected?"
- From a call lasting 3m 20s , Feb 13, 2024 6:44 PM
Concern about daughter's records: "I don't want her records on the Internet."
- From a call lasting 4m 7s , Feb 13, 2024 6:39 PM
Billing discrepancy: "I've been charged $30 for BeenVerified but don't use it."
- From a call lasting 5m 50s , Feb 12, 2024 2:02 PM
Refund request for text message charge: "I canceled my text message and I was just wanting to get that refunded."
- From a call lasting 3m 54s , Feb 6, 2024 10:48 PM
More Ways to Contact BeenVerified.com Customer Service
There are of course other ways to contact BeenVerified.com customer service besides the phone. Below we list the best ones, by medium.
Use this link or copy and paste it to send customer service an email
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and BeenVerified.com will reply our your email.
Use this link to find customer service help through their website
As a last, sometimes only, resort- BeenVerified.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is BeenVerified.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BeenVerified.com agent. This phone number is BeenVerified.com's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-579-5910 include and other customer service issues. Rather than trying to call BeenVerified.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, BeenVerified.com has 1 phone number. It's not always clear what is the best way to talk to BeenVerified.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for BeenVerified.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like BeenVerified.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.