AliExpress Customer Care on Twitter

Getting AliExpress's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
409 customers have checked with GetHuman if AliExpress has a Twitter address for customers in the last 45 days.
AliExpress does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting AliExpress

Street name is spelled wrong
Hi,**They charged my credit card and then closed the order:*"We had to close this order...
I see that money was taking out of my account without my consent. Can you please explai...
I placed an order today and I will let you know when I'm going to receive it and I don...
I placed an order and I will let you know when I'm going to receive it I placed it today
I just placed an order I would like to know when I'm going to f****** receive it
I just placed an order I would like to know when I'm going to receive it
I have an appeal to be approve to make purchase, it would be nice to be reviewed quickl...
Hi! **- Can I pay with PayPal? If so, how can I change the method of payment? It only...
Hi,*You send me a refund but I have changed my Bank Account and my old Bank sented the...
They are charges on my credit card that I didn't authorize .*********ALIEXPRESS SAN MAT...
I tried several times to contact the dealer. No more response! ... Hello ladies and gen...
I order Shimano Claris R**** *X* Kecepatan Shifter Model Baru Peta Shift*Tuas Rem Set K...

Get help with my issue

AliExpress Customer Service through Twitter

AliExpress is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact AliExpress via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for AliExpress, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting AliExpress

Of the 2 way(s) to get in touch with AliExpress, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for AliExpress as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AliExpress? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact AliExpress

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