AirBnB Customer Care on Twitter
Getting AirBnB's Attention on Twitter by GetHuman
https://twitter.com/airbnbhelp?lang=enCustomer Twitter Account
- Somebody from AirBnB usually replies within 22 hours.
- GetHuman site vistors rank this #5 out of 5 ways to reach them.
We recommend you call instead.
While there may be a wait on hold, you will likely get answers faster by calling AirBnB instead of messaging them on X (the website formerly called Twitter).
Recent reasons others tried tweeting AirBnB
I did a reservation in Saint Augustine in Florida and now the holster is saying there i...
Need to know what nightly rate adjustment means. I'm trying to accept a reservation but...
Do i have to use the whole airbnb gift card ? i'd like to use a part of my balance on o...
I changed my email address please help! *My new email address is:*LizT*****@***.com**My...
I could not access my account, as I don't remember what email I used. I have created th...
I cannot pay for a booking as my phn number is connected to an old email address. I als...
I am a host in Airbnb and Airbnb has not been releasing my pay out. I’ve done everythin...
I don’t know which ID to use to verify a booking. The one whose card we used or the one...
My listing was unlisted for no reason and aitbnb has let me hang for days. I tried chat...
No hot water for ** hours,and no heater for ** hours*They sent someone to fix but he wa...
We are staying in Paris*At * rue assomption*Paris*We have no heat for ** hours*And no h...
Can’t verify my identity. I have a valid passport and it still won’t let me continue wi...
I am from Canada currently staying in Mexico. I am trying to book something but the pr...
AirBnB Twitter-based Customer Help - Stats
Twitter @ Handlehttps://twitter.com/airbnbhelp?lang=en
Best hours24 hours, 7 days
Right time to tweet them3pm
Expected reply tweet22
Issue turnaround time44
Rank (amongst all ways to contact)5
Legibility of messaging54%
Customer service rating70%
Customer votes22,998
Information last updatedSun Apr 14 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
AirBnB Customer Service through Twitter
AirBnB is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that AirBnB will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM AirBnB your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like AirBnB that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that AirBnB's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting AirBnB
Of the 5 way(s) to get in touch with AirBnB, customers like you claim that the best one is the 855-424-7262 option. From this page you can easily access all the possible contact information options for AirBnB as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach AirBnB? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.