How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Uboxes.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Uboxes.com number should go right to a real human being
Below are some clips we've found from Uboxes.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"You have reached the fulfillment center customer service department.
We are currently closed. Our regular business hours are from nine AM to five PM eastern, Monday through Friday.
If you would like to leave a voice mail, please include your name, phone number, order number, and reason for your call."
Excerpt from a call with Uboxes.com
Wednesday, January 24, 2024 2:58 AM
The first phone menu
"Thank you for calling u boxes.
The reliable source for all your packaging and shipping needs.
Our operating hours are Monday to Friday, nine AM to five PM Eastern Standard Time.
To better serve you, our customer service is on live chat during operating hours at w w w dot u boxes dot com.
Please go to the website and click on the live chat icon to get immediate assistance.
You may also email us at e care at u boxes dot com.
For after hours or any other help, please visit the help section of our website to find the most frequently requested information.
If this does not resolve your query, please email us.
If you are having any problems placing your order or are having an issue with your current order, have your order number ready to speak to a customer service representative, please press one.
To make an inquiry on large volume pricing or to place a local order with a u boxes sales representative, press two."
Excerpt from a call with Uboxes.com
Thursday, March 28, 2024 9:15 PM
In fact, much of this information on this page is superfluous because this Uboxes.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Uboxes.com operates the call center for this 877-826-9371 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 12 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Uboxes.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Uboxes.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Uboxes.com is Thursday.The most busy day to call is Friday.Again, this is based on a sample of 12 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Uboxes.com is Thursday.In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Uboxes.com number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
More Ways to Contact Uboxes.com Customer Service
There are of course other ways to contact Uboxes.com customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Uboxes.com provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Uboxes.com will reply our your email.
As a last, sometimes only, resort- Uboxes.com customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Uboxes.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Uboxes.com agent. This phone number is Uboxes.com's best phone number because 72 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-826-9371 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Uboxes.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or email. In total, Uboxes.com has 1 phone number. It's not always clear what is the best way to talk to Uboxes.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Uboxes.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Uboxes.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.