How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this The Atlantic phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:For US and Canadian customers
Below are some clips we've found from The Atlantic's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling The Atlantic.
A customer care representative will be with you shortly. Please note that your call may be recorded ensure the highest quality of service.
If you would like to leave a voice mail at any time during this call, please press one.
To learn about our information practices and the privacy choices, that may be available to you, please visit the atlantic dot com slash privacy policy."
Excerpt from a call with The Atlantic
Tuesday, January 9, 2024 5:01 PM
What are the hours and when should I call?
The Atlantic operates the call center for this 800-234-2411 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this The Atlantic phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like The Atlantic staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call The Atlantic is Saturday.The most busy day to call is Tuesday, which averages 1033% more phone calls by comparison.Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call The Atlantic is Wednesday.
Why call this The Atlantic number?
Below is a sample of recent calls to The Atlantic, and their purpose. Are any of these similar to the reason you are trying to call?
Issues logging in via Google: "I'm chained to this Google account and can't log in no matter what."
- From a call lasting 19m 53s , Mar 18, 2024 4:51 PM
Issue with online account: "I can't see my profile online and need help accessing it."
- From a call lasting 16m 21s , Jan 9, 2024 5:01 PM
Ordering back issues: "I'm just trying to get a copy of the the Atlantic for January and February for my mom."
- From a call lasting 15m 45s , Jan 2, 2024 8:29 PM
More Ways to Contact The Atlantic Customer Service
There are of course other ways to contact The Atlantic customer service besides the phone. Below we list the best ones, by medium.
As a last, sometimes only, resort- The Atlantic customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is The Atlantic's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a The Atlantic agent. This phone number is The Atlantic's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-234-2411 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call The Atlantic first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, The Atlantic has 2 phone numbers. It's not always clear what is the best way to talk to The Atlantic representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for The Atlantic. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like The Atlantic. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.