How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Scotiabank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 0 until transferred
Below are some clips we've found from Scotiabank's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Otherwise, please enter your full card number using your keypad."
Excerpt from a call with Scotiabank
Tuesday, April 2, 2024 6:04 AM
They may ask you to say or enter information
"Welcome to Scotiabank.
Due to planned maintenance, digital and contact center appointment booking services are currently unavailable, Appointment booking services will be available as of Monday, April fifteenth at six AM eastern time.
We apologize for the inconvenience.
To help us expedite your call, please key in or say your Scotia card or credit card number."
Excerpt from a call with Scotiabank
Sunday, April 14, 2024 6:48 AM
What are the hours and when should I call?
Scotiabank operates the call center for this 800-472-6842 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 85 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scotiabank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scotiabank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Scotiabank is Saturday.The most busy day to call is Tuesday, which averages 450% more phone calls by comparison.Again, this is based on a sample of 85 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Scotiabank is Monday.
Why call this Scotiabank number?
Below is a sample of recent calls to Scotiabank, and their purpose. Are any of these similar to the reason you are trying to call?
Opening account in Barbados: "Trying to open a savings account in Barbados without going through all the paperwork again."
- From a call lasting 5m 45s , Apr 2, 2024 1:04 PM
Reporting fraudulent transactions: "I have no idea about these transactions on my credit card account."
- From a call lasting 21m 13s , Jan 15, 2024 6:30 PM
More Ways to Contact Scotiabank Customer Service
There are of course other ways to contact Scotiabank customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Scotiabank will reply our your email.
As a last, sometimes only, resort- Scotiabank customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Scotiabank's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scotiabank agent. This phone number is Scotiabank's best phone number because 3,480 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-472-6842 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Scotiabank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Scotiabank has 1 phone number. It's not always clear what is the best way to talk to Scotiabank representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Scotiabank. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scotiabank. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.