How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Ryobi phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2
Below are some clips we've found from Ryobi's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Ryobi support line.
Please listen carefully as our menu options have changed.
For expedited service, we now offer self-service web chat and text messaging options available twenty four seven.
If your tool requires service, we now have two options available for qualified products and locations.
For more information on our Ryobi Rapid Repair option, visit w w w dot riobi tools dot com slash help plus.
Or if you would prefer to find your closest authorized service location, press one.
If you would like to track a previously placed order, and you have your confirmation number, please press two."
Excerpt from a call with Ryobi
Wednesday, January 31, 2024 6:56 PM
The first phone menu
"Thank you for calling Ryobi support line.
Please listen carefully as our menu options have changed.
If your tool requires service, we now have two options available for qualified products and locations.
For more information on our Ryobi Rapid Repair option, visit w w w dot riobi tools dot com slash help plus.
Or if you would prefer to find your closest authorized service location, press one.
If you would like to track a previously placed order, and you have your confirmation number, please press two."
Excerpt from a call with Ryobi
Monday, April 1, 2024 4:31 PM
After you press 3
"To speak to an associate regarding product registration or tracking a package, please press five.
To speak with an associate, press three.
If you would like to purchase parts for a product l to speak to an associate regarding a repair through the Ryobi Rapid Repair program, press one."
Excerpt from a call with Ryobi
Tuesday, February 27, 2024 9:43 PM
What are the hours and when should I call?
Ryobi operates the call center for this 800-525-2579 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 100 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ryobi phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ryobi staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ryobi is Saturday.The most busy day to call is Tuesday, which averages 1450% more phone calls by comparison.Again, this is based on a sample of 100 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Friday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Ryobi is Wednesday.
Conclusion and closing notes
This is Ryobi's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ryobi agent. This phone number is Ryobi's best phone number because 3,756 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-2579 include Technical Support, Repair, Warranty, Product issue and other customer service issues. Rather than trying to call Ryobi first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Ryobi has 1 phone number. It's not always clear what is the best way to talk to Ryobi representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ryobi. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ryobi. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.