Odenza Customer Service

Phone Number & Contact Information

877-451-7245
Toll-free·Calls Customer Service·Most popular Odenza number
Q:How do I get a live human at Odenza?
A:Press 0.
Q:Does Odenza offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Odenza phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0.
Here is how our research team describes the way the Odenza phone system greets you: If you know your party's extension, enter it now. For the company directory, press 9. For travel, press 1. For sales, press 2. For marketing, press 3. For Finance and administration, press 4.
Below are some clips we've found from Odenza's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask you to enter information with the dial pad
"Thank you for calling Odenza Marketing Group.
Please note that your call may be monitored or recorded for quality and training purposes.
If you know the extension of the person you are trying to reach, please enter it now."
Excerpt from a call with Odenza
Friday, March 1, 2024 8:43 PM

What are the hours and when should I call?

Odenza operates the call center for this 877-451-7245 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Odenza phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Odenza staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Odenza is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Odenza is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Odenza number, but it is also the day with the shortest hold times.

Conclusion and closing notes

This is Odenza's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Odenza agent. This phone number is Odenza's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-451-7245 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Odenza first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Odenza has 1 phone number. It's not always clear what is the best way to talk to Odenza representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Odenza. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Odenza. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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