New York State Department of Motor Vehicles Customer Service

Phone Number & Contact Information

718-477-4820
Calls Customer Service·Most popular New York State Department of Motor Vehicles number
Q:How do I get a live human at New York State Department of Motor Vehicles?
A:Press 1, then 7, then 6 then 3
Q:Does New York State Department of Motor Vehicles offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-4pm EST. The least busy day is Monday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this New York State Department of Motor Vehicles phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 7, then 6 then 3

What are the hours and when should I call?

New York State Department of Motor Vehicles operates the call center for this 718-477-4820 phone number Mon-Fri 8am-4pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 534 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this New York State Department of Motor Vehicles phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like New York State Department of Motor Vehicles staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call New York State Department of Motor Vehicles is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 534 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call New York State Department of Motor Vehicles is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that New York State Department of Motor Vehicles staffs the call center well on Monday.

More Ways to Contact New York State Department of Motor Vehicles Customer Service

There are of course other ways to contact New York State Department of Motor Vehicles customer service besides the phone. Below we list the best ones, by medium.
New York State Department of Motor Vehicles's website
As a last, sometimes only, resort- New York State Department of Motor Vehicles customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is New York State Department of Motor Vehicles's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a New York State Department of Motor Vehicles agent. This phone number is New York State Department of Motor Vehicles's best phone number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 718-477-4820 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call New York State Department of Motor Vehicles first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, New York State Department of Motor Vehicles has 1 phone number. It's not always clear what is the best way to talk to New York State Department of Motor Vehicles representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for New York State Department of Motor Vehicles. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like New York State Department of Motor Vehicles. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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