How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this National General Insurance Company phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this National General Insurance Company number should go right to a real human being
Below are some clips we've found from National General Insurance Company's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the claims department.
This call may be monitored and recorded.
Please listen carefully as our menu options have changed.
If your call is related to a claim that has already been reported, press one.
To hear our main menu options, including the option to speak with a representative, press two."
Excerpt from a call with National General Insurance Company
Thursday, January 4, 2024 4:39 PM
They may ask you to enter information with the dial pad
"Thank you for calling the claims department.
This call may be monitored and recorded.
Please listen carefully as our menu options have changed.
If your call is related to a claim that has already been reported, press one.
To hear our main menu options, including the option to speak with a represent To enter the claim number, press one."
Excerpt from a call with National General Insurance Company
Monday, January 15, 2024 12:07 AM
The first phone menu
"Thank you for calling the claims department.
This call may be monitored and recorded.
Please listen carefully as our menu options have changed.
If your call is related to a claim that has already been reported, press one.
To hear our main menu options, including the option to speak with a representative, press two."
Excerpt from a call with National General Insurance Company
Sunday, April 14, 2024 9:37 PM
After you press 2
"You know the extension number of the person you are calling, please enter it now.
If your call is not claims related, and you have a question about your policy or need to make a payment, press five.
To dial by name, press the pound key.
To dial by claim number, press one."
Excerpt from a call with National General Insurance Company
Saturday, January 20, 2024 11:39 PM
In fact, much of this information on this page is superfluous because this National General Insurance Company phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
National General Insurance Company operates the call center for this 800-325-1088 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 119 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this National General Insurance Company phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like National General Insurance Company staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call National General Insurance Company is Monday.The most busy day to call is Saturday, which averages 85% more phone calls by comparison.Again, this is based on a sample of 119 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Quietest
Tue
Wed
Thu
Fri
Sat
Busiest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call National General Insurance Company is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that National General Insurance Company staffs the call center well on Monday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this National General Insurance Company number?
Below is a sample of recent calls to National General Insurance Company, and their purpose. Are any of these similar to the reason you are trying to call?
Car totaled insurance claim: "My car was totaled and I'm trying to get the claim number for these people."
- From a call lasting 5m 34s , Mar 23, 2024 7:19 PM
Seeking customer service assistance: "Is there a human available to answer the phone for customer service?"
- From a call lasting 6m 15s , Feb 3, 2024 9:53 PM
Settlement clarification request: "I wanted to make sure that the settlement is only for pain and suffering."
- From a call lasting 4m 33s , Jan 15, 2024 12:07 AM
Conclusion and closing notes
This is National General Insurance Company's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a National General Insurance Company agent. This phone number is National General Insurance Company's best phone number because 2,094 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-325-1088 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call National General Insurance Company first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, National General Insurance Company has 1 phone number. It's not always clear what is the best way to talk to National General Insurance Company representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for National General Insurance Company. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like National General Insurance Company. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.