How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this MSI Computer Corp phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this MSI Computer Corp number should go right to a real human being
Here is how our research team describes the way the MSI Computer Corp phone system greets you: For the motherboard, press 1. For VGA, press 2. For all other MSI gaming gear components, press 3.
In fact, much of this information on this page is superfluous because this MSI Computer Corp phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
MSI Computer Corp operates the call center for this 626-271-1004 phone number Mon-Fri 9am-6pm PT.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 230 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MSI Computer Corp phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MSI Computer Corp staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MSI Computer Corp is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 230 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Tuesday.
The best time to call
In summation, the best day to call MSI Computer Corp is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MSI Computer Corp staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
This number seems to be either disconnected or overwhelmed with call volume to the point of being unusable. When I dialed this number, I planned to ask their opinions on which pair of gaming routers would be better for my home's setup. However, I never got a chance to ask anybody because this number never connected.
When I dialed, I didn't get connected to anything and didn't even get a ring. Instead, I got a notification on my phone saying the call had failed. I looked again to make sure I had dialed the number properly, dialed again and had the call fail again. I then went onto MSI's website and pulled the number directly off the site and onto my phone. Again, I got the same exact result.
At this point, I thought the problem might be with my phone and decided to try other numbers to see if any of them would work. They all connected without issue, making it clear that this problem was strictly limited to calling this number. I searched online and didn't find anything suggesting any issues with this phone number; it just simply wasn't working.
I'm honestly not sure what the issue is with this number. MSI lists a wide range of customer service phone numbers on its website, so it's clear that this isn't a case of the company wanting to discourage people from using its phone numbers to get customer service. MSI even breaks down that this number is meant to be used for graphics cards, routers, motherboards and other forms of hardware, so this company seems to understand that some of its customers are going to need help over the phone.
That suggests that this number has either run into an external problem or is so backloaded that it cannot accept any new calls. Either is a problem because there currently appears to be no way to get phone support for many of these issues. When the number is working, it's supposed to offer assistance Monday through Friday between 9 a.m. and 6 p.m. Pacific Time, but as I called between these hours and didn't get any kind of response, it seems clear that this number just does not work how it's supposed to.
Obviously, I would not recommend calling this number to get assistance from MSI. At the moment, if you have an issue, it appears opening a web ticket is your only real solution.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
More Ways to Contact MSI Computer Corp Customer Service
There are of course other ways to contact MSI Computer Corp customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, MSI Computer Corp provides this option.
Use the link to connect with customer service through Twitter
MSI Computer Corp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Use this link to find customer service help through their website
As a last, sometimes only, resort- MSI Computer Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is MSI Computer Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MSI Computer Corp agent. This phone number is MSI Computer Corp's best phone number because 1,380 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 626-271-1004 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call MSI Computer Corp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat or twitter. In total, MSI Computer Corp has 1 phone number. It's not always clear what is the best way to talk to MSI Computer Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MSI Computer Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MSI Computer Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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