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Hertz Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Hertz.

What is the Hertz Ultimate Choice? Hertz Ultimate Choice is a personalized car rental experience that allows customers to choose their own vehicle from a wide selection... Read more

Which Rental Car Companies Have the Best Customer Satisfaction Ratings? Consumer satisfaction in the car rental industry is based on multiple factors, including costs, vehicle selection, customer service,... Read more

What is the Hertz Fuel Purchase Option? The Hertz Fuel Purchase Option provides a convenient way for customers to pre-purchase a full tank of fuel at a competitive market... Read more

How Do I Get a Refund from Hertz? If you cancel your reservation on Hertz, you may be eligible for a refund.These helpful tips can assist you with getting a refund. Read more

Can I use my debit card to rent a car from Hertz? Yes, Hertz allows customers to use debit cards for car rentals. However, there are some specific conditions and requirements that need... Read more

Can I rent a car if I am under 25 years old? Yes, Hertz offers car rental services to customers who are between the ages of 20 and 24 years old. However, there are certain restrictions... Read more

Do I need insurance to rent a car from Hertz? Yes, insurance is mandatory when renting a car from Hertz. We require all renters to have insurance coverage, whether it is through... Read more

There's more!

Click below to show 5 more questions, answers, and complete guides to common Hertz customer support problems.

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Recent reasons customers contacted Hertz:

it's regarding order K********E*. I would like to make sure we add a baby car seat to t...

Need to upload insurance docs to Uber account from hertz

password reset issue*it does not recognize my id number

I cannot reset my password online and i am locked out of my account.

I join hertz recently and I withdraw for the first time it was successful, my second wi...

We rented a car a few hours ago at the Albany airport. We left a black cylindrical case...

When delivered the car the agent said everything was fine and give me a document to sig...

Issue with hold and extending rental

Please refund K**********

I would like to make sure I am not on the do not rent list l. I want to make sure I am...

Are your company involved in investment platform I want to know about your investment...

To whom it may concern. Hi Rodrick Williams return the rental card when it was supposed...

I need to speak to someone at the Louisville airport SDF Hertz car rental. I'm having i...

I need to speak to someone about my current rental that I am having issues with. Please...

Help me with my issue

Does GetHuman work with Hertz?

GetHuman does not work with Hertz's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Hertz at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Hertz's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!