How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Georgia Department of Human Services phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2; Press 4. Wait until automated system offers callback option.
Below are some clips we've found from Georgia Department of Human Services's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Georgia Department of Human Services.
For English, press one.
Starting July first twenty twenty three, the Georgia Pathways program is expected to launch as a new Medicaid option to support low income Georgians who otherwise would not qualify for Medicaid.
You may be eligible if you meet certain income standards and participate in a qualifying activity that includes work, education, or community service activity at least eighty hours per month.
Applications for coverage will be accepted beginning July first.
Coverage begins on the first of the month following approval.
For more information and to apply, visit gateway dot g a dot gov.
For family and children services eligibility programs, to include food stamps, medical assistance, and temporary assistance for needy families, press one.
Prospective and current foster, adoptive, and kinship parents, two.
Child support, three. To report fraud to the office of the inspectorate, general, four.
Aging service We are currently experiencing a high volume of SNAP renewals and applications.
And we are working hard to complete those cases.
If your SNAP case is not currently overdue, know that we will contact you directly if we need additional information for your case.
You can check your Gateway account for information and updates.
Please do not submit repeat change requests like address or income changes as duplicate change requests may cause processing delays.
Thank you."
Excerpt from a call with Georgia Department of Human Services
Tuesday, January 2, 2024 4:58 PM
What are the hours and when should I call?
Georgia Department of Human Services operates the call center for this 877-423-4746 phone number 8am-5pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 202 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Georgia Department of Human Services phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Georgia Department of Human Services staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Georgia Department of Human Services is Sunday.The most busy day to call is Friday, which averages 5000% more phone calls by comparison.Again, this is based on a sample of 202 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Georgia Department of Human Services is Wednesday.
Why call this Georgia Department of Human Services number?
Below is a sample of recent calls to Georgia Department of Human Services, and their purpose. Are any of these similar to the reason you are trying to call?
EBT renewal application assistance: "I need help with my EBT renewal application and getting in touch with someone from the Department of Children and Family Services."
- From a call lasting 5m 52s , Jan 19, 2024 8:40 PM
Conclusion and closing notes
This is Georgia Department of Human Services's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Georgia Department of Human Services agent. This phone number is Georgia Department of Human Services's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-423-4746 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. Rather than trying to call Georgia Department of Human Services first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Georgia Department of Human Services has 1 phone number. It's not always clear what is the best way to talk to Georgia Department of Human Services representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Georgia Department of Human Services. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Georgia Department of Human Services. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.