How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this FreeScore.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this FreeScore.com number should go right to a real human being
Below are some clips we've found from FreeScore.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"For quality control and training purposes, your call may be monitored or recorded.
For service in English, press one.
Thank you for calling customer service. My name is Leslie. How can I help you?"
Excerpt from a call with FreeScore.com
Monday, April 1, 2024 3:29 PM
In fact, much of this information on this page is superfluous because this FreeScore.com phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
FreeScore.com operates the call center for this 800-316-8824 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 116 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this FreeScore.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like FreeScore.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call FreeScore.com is Sunday.The most busy day to call is Tuesday, which averages 225% more phone calls by comparison.Again, this is based on a sample of 116 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call FreeScore.com is Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this FreeScore.com number?
Below is a sample of recent calls to FreeScore.com, and their purpose. Are any of these similar to the reason you are trying to call?
Credit inquiries: "I was trying to get in touch with them about my credit."
- From a call lasting 1m 48s , Apr 1, 2024 3:29 PM
Refund request for overcharge: "I paid a dollar for the social credit score, and they charged my account thirty nine ninety. I'd like to get that refunded to me, please."
- From a call lasting 4m 15s , Mar 13, 2024 9:30 PM
Billing issues with FreeScore account: "They keep trying to bill me through my Cash App without my authorization."
- From a call lasting 4m 38s , Jan 26, 2024 2:02 PM
Cancel subscription: "I'm calling to cancel my subscription with y'all."
- From a call lasting 3m 21s , Jan 3, 2024 3:46 PM
Requesting service cancellation: "I'd like to cancel my service for a free scoring now."
- From a call lasting 1m 29s , Jan 2, 2024 2:05 PM
More Ways to Contact FreeScore.com Customer Service
There are of course other ways to contact FreeScore.com customer service besides the phone. Below we list the best ones, by medium.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and FreeScore.com will reply our your email.
Conclusion and closing notes
This is FreeScore.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a FreeScore.com agent. This phone number is FreeScore.com's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-316-8824 include Check credit score, Fix credit score, Question, Complaint and other customer service issues. Rather than trying to call FreeScore.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email. In total, FreeScore.com has 1 phone number. It's not always clear what is the best way to talk to FreeScore.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for FreeScore.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FreeScore.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.