How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Dr. Scholl's Schoes phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Dr. Scholl's Schoes number should go right to a real human being
Below are some clips we've found from Dr. Scholl's Schoes's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling doctor Scholes. If you are a consumer inquiring about our product, press one.
If you are a retailer, please press two.
For the coaching and development of our representatives, your call may be monitored or recorded."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM
The first phone menu
"Thank you for calling doctor Scholes. If you are a consumer inquiring about our product, press one.
If you are a retailer, please press two."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM
After you press 1
"For the coaching and development of our representatives, your call may be monitored or recorded.
For questions about a new or existing order, please press one.
To check the balance of a gift card, please press two."
Excerpt from a call with Dr. Scholl's Schoes
Monday, February 12, 2024 6:04 PM
In fact, much of this information on this page is superfluous because this Dr. Scholl's Schoes phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Dr. Scholl's Schoes operates the call center for this 800-558-7614 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of NaN calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Dr. Scholl's Schoes phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Dr. Scholl's Schoes staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Dr. Scholl's Schoes is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of NaN calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Dr. Scholl's Schoes is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Dr. Scholl's Schoes staffs the call center well on Wednesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why call this Dr. Scholl's Schoes number?
Below is a sample of recent calls to Dr. Scholl's Schoes, and their purpose. Are any of these similar to the reason you are trying to call?
Return request for large shoes: "I have ordered a pair of shoes and I thought they were fine, but I find that they're too big and want to return them for a smaller size."
- From a call lasting 14m 21s , Feb 12, 2024 6:04 PM
Conclusion and closing notes
This is Dr. Scholl's Schoes's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Dr. Scholl's Schoes agent. This phone number is Dr. Scholl's Schoes's best phone number because NaN customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-558-7614 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Dr. Scholl's Schoes first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Dr. Scholl's Schoes has 1 phone number. It's not always clear what is the best way to talk to Dr. Scholl's Schoes representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Dr. Scholl's Schoes. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Dr. Scholl's Schoes. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.